Detail-oriented customer service representative skilled in issue resolution and effective communication. Committed to enhancing customer satisfaction through education and feedback analysis.
Overview
1
1
Language
3
3
years of professional experience
Work History
Customer Service Representative
4 Over Inc.
Moonachie, New Jersey
05.2022 - 04.2025
Resolved customer complaints with professionalism and efficiency.
Assisted customers with inquiries about products and services to ensure satisfaction.
Educated customers on product features and usage benefits, improving their product knowledge and satisfaction.
Provided management with feedback on recurring customer issues and actionable suggestions for improvement, helping enhance service quality.