Vianka Brooks
San Francisco,CA
Summary
People‑first retail leader with a track record of driving performance at scale through talent development, operational discipline, and a district‑level mindset. Actively mentors and supports multiple stores using District Manager visit guides and growth strategies, while partnering closely with district leadership to strengthen performance and bench readiness. Known for building strong leadership pipelines and delivering results through accountability, culture, and influence.
Overview
7
7
years of professional experience
Work History
General Manager
HQ, GAP
San Francisco, CA
04.2024 - Current
- Partner with executive and district leadership to drive store operations and weekly strategy aligned to corporate priorities
- Ranked #1 company‑wide in comparable performance (2024) and #4 in 2025, delivering consistent execution across all pillars
- Act as a district thought partner, supporting talent planning, identifying high‑potential leaders, and influencing strategic hiring
- Mentor and support three stores, partnering with leaders using District Manager store visit guides and business strategy to drive performance growth
- Selected for enterprise cohorts, including Talent Council and Change Champion, influencing selling strategy and digital adoption through cross‑functional collaboration
General Manager
GAP
Palo Alto, CA
01.2023 - 04.2024
- Developed and executed operational strategies that improved efficiency, reduced costs, and maximized customer experience across and picking $400K+ in annual volume
- Oversaw all operational functions including budgeting, staffing, scheduling, inventory control, and customer service
- Served as district expert in selling strategies, supporting stores across the San Francisco and Pacific Northwest markets
- Created and facilitated training programs to elevate Leader on Duty execution and reinforce best‑in‑class selling behaviors
Center Store Manager
Victoria’s Secret & PINK
Sacramento, CA
01.2022 - 01.2023
- Managed two high‑volume locations totaling $14.3M in annual revenue, leading 14 direct reports and 60 indirect team members
- Drove top‑line sales through strong hiring, coaching, and leadership development practices
- Delivered consistent payroll within 1% at both locations and inventory results, achieving operational targets while supporting business growth
- Built and developed new leadership pipelines, with several internal promotions across both stores and market
Store Manager
Victoria’s Secret & Pink
Sacramento, CA
04.2019 - 01.2022
- Led the full employee lifecycle across multiple leadership levels, including recruiting, interviewing, onboarding, performance management, and development planning
- Executed succession planning strategies that built strong leadership benches and developed future leaders aligned to company values and performance expectations
- Selected to support the company’s Top 100 Program and Regional Home Store Program, partnering in the rollout of new selling and company initiatives to District Managers and General Managers
- Successfully led businesses ranging from $4M to $30M in annual volume, demonstrating ability to scale leadership, operations, and talent strategies across diverse store profiles
- Consistently recognized as a market expert in talent, partnering with the District Manager to shape hiring strategy, assess readiness, and strengthen succession pipeline
Education
B.S. - Health Science
California State University
Sacramento, CASkills
- District‑Level Influence & Store Leadership
- Multi‑Store Performance & KPI Execution
- Talent Development, Succession & Readiness
- GM Coaching & Peer Mentorship
- Payroll, Labor Strategy & Budget Discipline
- Selling Culture & Loyalty Performance
- Operational Excellence & Brand Execution
- Cross‑Functional & Market Partnership
Languages
Spanish
Timeline
General Manager
HQ, GAP
04.2024 - Current
General Manager
GAP
01.2023 - 04.2024
Center Store Manager
Victoria’s Secret & PINK
01.2022 - 01.2023
Store Manager
Victoria’s Secret & Pink
04.2019 - 01.2022
B.S. - Health Science
California State University
Fisher Award
Recipient of the Donald G. Fisher Award, recognizing exceptional store leadership and business results