Vianna McNeil
Nesconset
Summary
Experienced healthcare professional and Medical Assistant with a strong background in patient registration, clinical support, and after-hours staff management. Skilled in assisting with patient care, documenting in EMR systems, handling sensitive medical information, and coordinating workflows. Seeking to apply these skills to enhance customer experience, support operations, and contribute as a valued member of a collaborative team.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
NYU Langone Hospital- Suffolk
Patchogue, NY
02.2025 - Current
- Manage patient admissions, registrations, and discharges while ensuring accuracy of personal, medical, and insurance information.
- Verify insurance eligibility
- Coordinate and process pre-admission of patients transferred from external hospitals and healthcare facilities, ensuring timely and accurate intake.
- Communicate with referring facilities, physicians, and internal departments to ensure seamless and efficient patient transfer process.
- Multitasking in Fast-Paced Settings
- Epic EMR (Patient Registration, Admissions, and Documentation)
Medical Assistant
Amityville Medical Center
Amityville, NY
03.2025 - 08.2025
- Prepared exam rooms and ensure necessary instruments and supplies are available for the physicians.
- Collect and label specimens
- Administer injections & immunizations
- Verified & Documented patient demographics, Vitals, medical history in EMR System.
- Perform EKG’s and assist with setting up Holter monitors for cardiac diagnostics.
- Provide patient education on medications and post visit instructions.
- Verify insurance eligibility and obtain authorizations for medications.
- Maintain confidentiality and compliance with HIPAA
Medical Office Assistant
Mount Sinai Doctors
Greenlawn, NY
07.2024 - 03.2025
- Coordinated front office operations in a hematology/oncology practice.
- Scheduled patient appointments and infusion treatments
- Registered patients, verified insurance coverage, and Assisted with prior authorizations for oncology treatments and diagnostic services.
- Handled high-volume phone calls
- Verified patient information and assisted with completion of registration forms
- Knowledge of EPIC EMR.
- Collected and processed patient co-payments (cash, check, card)
- Coordinated referrals to specialists
- Conducted inventory management of medical supplies.
After- Hours Coordinator ( Remote)
Family Tree In-Home Care
Houston, TX
08.2022 - 07.2024
- Managed handoff communication between after-hours and day teams, ensuring continuity and consistency of services.
- Oversaw staffing coverage and resolved scheduling conflicts to maintain patient care and safety.
- Coordinated with caregivers, clients, and on-call teams to quickly address staffing or client needs.
- Used Alaya Care to schedule caregivers and manage client visits accurately and efficiently.
- Verified timesheets, overtime, and shift differentials for accuracy prior to payroll submission.
Education
Clinical Medical Assistant Certificate- (AMACA) - CMAC
Garden State Science & Technology Institute
Jersey City, NJ03-2025
Nursing Assistant Certificate -
Ideal School of Allied Healthcare
Hauppauge, NY12-2021
High School Diploma -
Deer Park High School
06-2008
Skills
- Customer Service
- Appointment scheduling
- Multitasking and organization
- Registration and admissions
- Venipuncture and phlebotomy
- Medical Terminology knowledge
- Specimen Labeling and collection
- Vital sign monitoring
- Typing speed 65 WPM
- EMR/EHR documentation knowledge
- Prioritizing stat orders
- BLS/CPR Certified
Timeline
Medical Assistant
Amityville Medical Center
03.2025 - 08.2025
Patient Access Representative
NYU Langone Hospital- Suffolk
02.2025 - Current
Medical Office Assistant
Mount Sinai Doctors
07.2024 - 03.2025
After- Hours Coordinator ( Remote)
Family Tree In-Home Care
08.2022 - 07.2024
Clinical Medical Assistant Certificate- (AMACA) - CMAC
Garden State Science & Technology Institute
Nursing Assistant Certificate -
Ideal School of Allied Healthcare
High School Diploma -
Deer Park High School