Vianney Gonzalez
Phoenix,AZ
Summary
Detail-oriented and organized professional with experience in motor vehicle title processing, customer service, and team leadership. Strong background in handling legal documentation, working with dealerships, and ensuring compliance with state regulations. Bilingual in English and Spanish with excellent communication and problem-solving skills. Proven ability to multitask, maintain accuracy, and deliver efficient service in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Salad And Go
Phoenix, AZ
07.2019 - 10.2023
- Reviewed sales and gross profit report to assess company efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Created employee schedules to align coverage with forecasted demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Title Clerk
1 Stop Motor Vehicle
Scottsdale, AZ
11.2023 - 04.2026
- Processed vehicle titles and registrations accurately in compliance with state regulations
- Reviewed and verified legal documents for completeness, accuracy, and proper signatures
- Worked closely with auto dealers to ensure timely and correct title processing
- Handled out-of-state title transfers, ensuring adherence to varying state requirements
- Resolved discrepancies and corrected errors to prevent processing delays
- Maintained organized records and ensured confidentiality of sensitive customer information
- Provided customer support and answered questions regarding title and registration processes
Education
Medical Assistant
Allen School - Phoenix
PhoenixHigh School Diploma -
Sunnyslope High School
Phoenix, AZSkills
- Employee scheduling
- Bilingual
- Team Building
- Interpersonal Communication
- Critical Thinking
- Excellent Communication
- Title & Registration Processing
- Document Review & Accuracy
- Customer Service & Client Relations
- Bilingual (English/Spanish)
- Inventory Management
- Employee Training & Scheduling
- Problem Solving & Critical Thinking
- Time Management & Multitasking
Personal Information
Languages
Spanish
Native or Bilingual
Timeline
Title Clerk
1 Stop Motor Vehicle
11.2023 - 04.2026
Assistant Manager
Salad And Go
07.2019 - 10.2023
Medical Assistant
Allen School - Phoenix
High School Diploma -
Sunnyslope High School