Vianney Lopez
San Diego,CA
Summary
Ambitious college student with communication skills, customer service, self-management skills, and persistence interested in expanding work experience, academic knowledge, and billingual.
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Waitress
Mexican Restaurant
05.2021 - Current
- Maintains excellent time management skills and keeps a professional image.
- Ability to multitask, maintain order in areas, provides answers when questions are asked.
- Greets customers, thanks guest, and invites them to return.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Checked guests' identification before serving alcoholic beverages.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Answered customers' questions, recommended items, and recorded order information.
- Proved successful working within tight deadlines and a fast-paced environment.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Highschool Diploma - social work, counseling, administration, law
San Diego City College
San Diego, CASkills
- Communication skills
- Customer service
- Self-management skills
- Persistence
- Bilingual
- Strong multitasking
- Time management
- Inventory management
- Memory retention
- Active listening
- Complaint resolution
- Basic math
Hobbies and Interests
- Reading
- Cooking
- Helping others
- Nature
- Journaling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
Mexican Restaurant
05.2021 - Current
Highschool Diploma - social work, counseling, administration, law
San Diego City College
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