Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Vic Steele

Orting

Summary

Dynamic Cable Technician with Comcast experience, adept at system upgrades and customer training. Proven ability to troubleshoot equipment and ensure safety compliance. Skilled in fiber optic testing, I effectively enhance customer satisfaction through clear communication and technical expertise, consistently delivering high-quality installations and solutions. Skilled Cable Technician with background in installation, maintenance and troubleshooting of cable systems for residential and commercial settings. Known for technical problem-solving capabilities, strong customer service skills, and ability to work under pressure. Contributed to increased customer satisfaction and system efficiency in previous roles. Skilled telecommunications equipment installer and repairer with comprehensive background in setting up, maintaining, and troubleshooting various types of telecom systems. Possess strong technical aptitude, problem-solving abilities, and familiarity with latest industry standards. Demonstrated ability to improve system efficiency and resolve complex issues, resulting in enhanced communication capabilities for organizations.

Overview

43
43
years of professional experience

Work History

Cable Technician

Comcast
Puyallup
11.2002 - 12.2022
  • Upgraded existing systems with the latest technology and software updates.
  • Trained customers on equipment use, setup procedures and troubleshooting strategies.
  • Collaborated with customers to explain services available and answer questions about technical issues.
  • Replaced defective parts or components within a cable system when necessary.
  • Provided detailed explanations and solutions to customer inquiries and concerns.
  • Installed and tested coaxial cable, fiber optic cables, and other related equipment.
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Ensured that all installations met industry standards for safety and quality assurance.

Auto Glass Technician

Olympic Auto Glass
Kent
06.1993 - 02.1998
  • Attached moldings, clips, and weather stripping to ensure proper fitment of the glass.
  • Educated customers on proper care and maintenance of their car's windows and windshields post-installation.
  • Installed rubber channeling strips around edges of glass or frames to weatherproof windows and prevent rattling.
  • Installed, repaired and replaced safety glass and backglass heating elements on vehicles and equipment.
  • Maintained neat, clean and safe work areas.
  • Repaired minor scratches in auto glass surfaces as needed.
  • Replaced side mirrors, rearview mirrors, sunroofs, vent windows, quarter glasses as requested.
  • Removed foreign matter and glass from damaged areas prior to completing repairs.
  • Oversaw all returns and corrections.
  • Communicated effectively with co-workers regarding progress on projects.
  • Demonstrated safe use of hand tools when removing old windshields and windows from vehicles.

Aircraft Technician

United States Army
Fort Bragg
06.1980 - 08.1992
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Performed time compliance technical orders and service instructions to install structural components.
  • Led teams of junior mechanics, providing training and oversight to ensure quality and efficiency in maintenance tasks.
  • Managed the disposal of hazardous materials and waste in compliance with environmental regulations and safety standards.
  • Operated hoists safely when lifting heavy parts during installation process or removal of existing ones.
  • Utilized hand and power tools to detect and repair aircraft malfunctions and damages.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Planned work procedures using charts, technical manuals and experience.
  • Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
  • Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
  • Documented all maintenance and repair actions, maintaining accurate records for each aircraft serviced.
  • Read and interpreted safety rules, operating and maintenance instructions and procedure manuals to solve problems.
  • Maintained records of maintenance activities according to established procedures.
  • Performed routine maintenance and repairs on various types of aircraft, ensuring operational safety and reliability.

Education

High School Diploma -

Cordova High School
Rancho Cordova, CA
06-1980

Skills

  • Cable installation
  • System upgrades
  • Customer training
  • Equipment troubleshooting
  • Fiber optic testing
  • Safety compliance

Affiliations

Avid boating and car enthusiast!

Accomplishments

Earning my parachute wings while in the Army!

Timeline

Cable Technician

Comcast
11.2002 - 12.2022

Auto Glass Technician

Olympic Auto Glass
06.1993 - 02.1998

Aircraft Technician

United States Army
06.1980 - 08.1992

High School Diploma -

Cordova High School

Similar Profiles

CREATE PROFILE
Vic Steele