Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Vicente Rivera

108 Sandestin Dr Haines City,FL

Summary

Motivated nursing student with years of hands-on experience as a medical assistant and healthcare center administrator. Committed to expanding clinical expertise while upholding the highest standards of patient care, ethical practice, and interdisciplinary collaboration. Brings a strong foundation in healthcare operations and a deep understanding of patient education, now focused on advancing as a future registered nurse through ongoing academic and clinical training.

Overview

12
12
years of professional experience

Work History

Lead Medical Assistant

USFTGP Neurosurgery
04.2024 - Current
  • Supervised and trained medical assistants to ensure clinical efficiency and adherence to protocols
  • Documented medical data in patient charts to facilitate accurate and up-to-date records
  • Prepared examination rooms by stocking necessary materials and maintaining cleanliness prior to patient arrival
  • Organized charts before each patient visit to ensure relevant information was readily available during the exam

Center Administrator

Conviva-Humana
09.2023 - 03.2024
  • Supported business operations by managing staff, coordinating daily activities, and ensuring exceptional customer service
  • Fostered a positive and productive work environment through team communication, goal-setting, and performance monitoring
  • Provided coverage as a Medical Assistant during staff shortages, assisting with rooming patients, recording vital signs, performing venipuncture, and administering injectables to maintain operational continuity

Center Administrator

CenterWell-Humana
01.2022 - 09.2023
  • Supported business operations by managing staff, coordinating daily activities, and ensuring exceptional customer service
  • Fostered a positive and productive work environment through team communication, goal-setting, and performance monitoring
  • Provided coverage as a Medical Assistant during staff shortages, assisting with rooming patients, recording vital signs, performing venipuncture, and administering injectables to maintain operational continuity

Lead Medical Assistant

CenterWell-Humana
05.2021 - 01.2022
  • Assisted in training new medical assistants on proper use of medical equipment and adherence to safety protocols
  • Demonstrated strong leadership in managing medical assistant staff and guiding daily workflow processes
  • Applied strong organizational skills to effectively manage multiple tasks in a fast-paced environment

Medical Receptionist

Optum
03.2021 - 05.2021
  • Verified insurance eligibility, processed co-payments, and updated patient information
  • Scheduled accurate appointments and coordinated with providers
  • Handled referrals and assisted patients with non-authorized requests
  • Managed front-desk operations, including greeting patients and answering inquiries

Medical Assistant

Family Physician Group-CenterWell
10.2017 - 03.2021
  • Assisted providers by delivering clinical support during patient intake to uphold quality of care
  • Roomed patients, recorded vital signs, and performed phlebotomy for routine bloodwork
  • Updated patient records and documentation in ECW-EMR system

Lab Assistant

FL Hospital Cancer Institute
08.2017 - 10.2017
  • Assisted the lab with blood draws, verified insurance information, and ensured specimens were directed to the correct laboratory
  • Performed venipuncture and other blood collection procedures in accordance with established protocols
  • Supported preparation of laboratory specimens for diagnostic analysis and testing

Lead Medical Assistant

Occupational Health Center
07.2013 - 08.2017
  • Oversaw staff compliance with company protocols, coordinated scheduling, and assisted with interview processes
  • Managed supply orders through McKesson to maintain operational readiness
  • Conducted drug screenings and facilitated patient intake, including vitals and chart documentation
  • Processed workers' compensation referrals and performed basic anatomical imaging via X-ray

Education

Nursing

NUC
Puerto Rico
06-2026

Diploma - Medical Assistant

Remmington College
Mobile, AL

High School Diploma -

Stella Marquez
Salinas, PR
05-2006

Skills

  • Patient education and counseling
  • Phlebotomy
  • Critical thinking
  • Vital signs monitoring

  • Staff oversight
  • Clinical leadership
  • Epic & ECW EMR software
  • Staff training and mentoring

Accomplishments

  • Member of The National Society of Leadership and Success.
  • Registered Medical Assistant

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Lead Medical Assistant

USFTGP Neurosurgery
04.2024 - Current

Center Administrator

Conviva-Humana
09.2023 - 03.2024

Center Administrator

CenterWell-Humana
01.2022 - 09.2023

Lead Medical Assistant

CenterWell-Humana
05.2021 - 01.2022

Medical Receptionist

Optum
03.2021 - 05.2021

Medical Assistant

Family Physician Group-CenterWell
10.2017 - 03.2021

Lab Assistant

FL Hospital Cancer Institute
08.2017 - 10.2017

Lead Medical Assistant

Occupational Health Center
07.2013 - 08.2017

Nursing

NUC

Diploma - Medical Assistant

Remmington College

High School Diploma -

Stella Marquez

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