Vicki Brown
Ada,OK
Summary
Detail-oriented with extensive experience in scheduling and compliance oversight. Recognized for being dependable and consistent with daily tasks. Great with customer satisfaction of all ages, and following through with adapting to policies and duties that are required of me. Known for a proactive approach to meeting customer and organizational goals with a consistent drive to meet all needs to achieve standards and goals.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Human Resources Administrator
A&J Transportation
Ada, OK
04.2024 - Current
- Scheduling of drug tests and DOT physical examinations by responding to phone inquiries.
- Made updates to employee records to maintain compliance with organizational standards.
Reviewed CDL and medical card statuses to confirm current validity. - Oversaw driver compliance by conducting thorough background checks, drug and alcohol screenings, and reviewing PSP driving records.
- Executed employment verifications to ensure compliance with insurance qualifications.
Logistics Supervisor
A&J Transportation
Ada, OK
03.2021 - Current
- Assisted with answering phone calls and performing data entry tasks.
Managed incoming calls and executed data entry efficiently. - Monitored and enforced daily vehicle maintenance and inspection procedures to maintain FMCSA compliance and reduce operational disruptions.
- Conducted thorough reviews of hours of service logs to maintain compliance with FMCSA standards for all drivers.
Bartender/Waitress
Elks Lodge
Ada, OK
10.2025 - Current
- Mixed and served beverages efficiently during high-volume events.
- Maintained cleanliness and organization of bar/dining room area to ensure compliance with health standards.
- Provided exceptional customer service, fostering positive experiences for members and guests.
- Coordinated event schedules for room rentals.
Assisted with volunteer efforts for fundraising initiatives.
Assistant Store Manager
Sharpe's Department Store
Ada, OK
08.2012 - 02.2021
- Supervised daily store operations, invoices, and inventory ensuring compliance with company policies and procedures.
- Trained and mentored new staff on product knowledge and customer service standards.
- Developed visual merchandising strategies to enhance product presentation and drive sales.
- Managed inventory levels, conducting regular audits to minimize shrinkage and optimize stock availability.
Education
High School Diploma -
Kerman High School
Kerman, CASkills
- Engaging personality
- Defusing situations before escalating
- Eager and open minded to acquire new skills
- Dependable and responsible
- Hospitality and customer service
- Microsoft excel and creating spread sheets
- Scheduling
- Paperwork processing
- Appointment scheduling
- Data entry
- Computer proficiency
Accomplishments
- My best achievement would be raising 2 amazing children that have excelled in life, and a great example to society and everyone around them.
Certification
- Safety, Maintenance, and Compliance Training - 2024
Timeline
Bartender/Waitress
Elks Lodge
10.2025 - Current
Human Resources Administrator
A&J Transportation
04.2024 - Current
Logistics Supervisor
A&J Transportation
03.2021 - Current
Assistant Store Manager
Sharpe's Department Store
08.2012 - 02.2021
High School Diploma -
Kerman High School