Vicki Chen
Sugar Land,TX
Summary
Friendly and dependable server with strong interpersonal skills and a commitment to providing exceptional customer service. Experienced in fast-paced environments, with a proven ability to manage multiple tasks, resolve conflicts, and maintain high standards of efficiency. Bilingual in Mandarin and English.
Overview
2
2
years of professional experience
Work History
Server
IWA YA Teppanyaki & Sushi
Houston, Texas
06.2023 - Current
- Collaborated with kitchen staff to coordinate timely food preparation.
- Handled cash transactions and processed payments efficiently.
- Checked food before serving it to customers.
- Addressed complaints to kitchen staff and served replacement items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server
Sushi Sakura
Katy, Texas
06.2023 - 08.2023
- Took customer orders and ensured accurate menu item delivery.
- Maintained cleanliness and organization of dining area and utensils.
- Collaborated with kitchen staff to coordinate timely food preparation.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
I. H. Kempner High School
Sugar Land 05-2023
Some College (No Degree) - Nursing
University of Houston
Houston, TXSkills
- Time management
- Team collaboration
- Conflict resolution
- Adaptability
- Stress management
- Problem solving
- Relationship management
- Cash handling
- Cleanliness standards
Accomplishments
- All A's Honors in High School
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Server
IWA YA Teppanyaki & Sushi
06.2023 - Current
Server
Sushi Sakura
06.2023 - 08.2023
High School Diploma -
I. H. Kempner High School
Some College (No Degree) - Nursing
University of Houston
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