Vicki Dykes

Results-driven BDC Service Representative with expertise in customer service, sales, and administrative support. Focused on strengthening customer relationships and boosting business productivity. Skilled in appointment coordination, data management, and high-volume call handling while optimizing processes to enhance efficiency and elevate customer satisfaction.

• Prepared deli meats and cheeses according to customer specifications.
• Operated slicing machines and other equipment safely and efficiently.
• Guided customers in product selection and addressed inquiries to enhance their shopping experience.
• Ensured cleanliness and organization of deli display area to promote product appeal and safety.
• Monitored food safety standards and ensured product freshness.
• Coordinated with team members to optimize inventory management and minimize product shortages.
• Implemented best practices for food handling and sanitation compliance.