Vicki Feldhaus
New Bern,NC
Summary
Reliable and professional administrative assistant with over 40 years of experience in customer service, office management, administrative support and computer program experience. Looking to be an asset in the college setting to provide excellence customer service and support to the Career Programs division of Craven Community College.
Overview
23
23
years of professional experience
Work History
Enrollment Services Specialist
Craven Community College
NEW BERN, North Carolina
09.2016 - 06.2020
- Provided excellent customer service to callers, visitors, students, faculty and staff in the Student Records Office relating to student records, registration and graduation.
- Performed administrative functions and student support services related to student records and registration.
- Assisted with curriculum management and Programs of Study maintenance.
- Created and managed curriculum course sections using various reports generated on a daily basis.
- Coordinated the annual review of the College catalog. Created and monitored the time line and performed project management of all phases.
- Received, coordinated and directed the yearly input of the college class schedule.
- Served as the Lead Enrollment Services Specialist delegating and directing the daily duties of two part-time office staff although not in a supervisory capacity.
- Performed requisition requests to order office and graduation supplies and materials.
- Participated in committees and task forces as needed.
- Performed annual equipment and supplies inventory.
Institutional Advancement Specialist
Craven Community College
NEW BERN, North Carolina
06.2011 - 09.2016
- Provided primary support for Institutional Advancement's financial reporting and recordkeeping and served as liaison to the Business Office.
- Provided data entry for Raiser's Edge software including data entry, recording of al gifts and report generation.
- Coordinated the VIP Ambassador Program in include correspondent/contact with class members and preparation of class sessions.
- Proofread all printed materials generated by the Foundation and Lifetime Learning Center.
- Ordered supplies, equipment and materials for the Foundation and Marketing departments.
- Served as recordkeeper for the Financial Committee of the Foundation to include minutes and correspondence.
- Provided clerical assistance to all members of the Foundation and Institutional Advancement team.
Senior Administrative Assistant
Craven Community College
NEW BERN, North Carolina
08.1997 - 05.2011
- Provided excellent customer service to all faculty and staff.
- Provided administrative support for various committees and instructional areas.
- Created all adjunct and overload faculty contracts.
- Responsible for daily supervision of student work study assistants.
- Inventoried and ordered supplies for office.
- Responsible for setup of the instructional sections of the Datatel system implementation.
- Prepared monthly payroll for full and part-time faculty.
- Responsible for recordkeeping of all contract and class section paperwork.
Education
Associate of Arts -
Craven Community College
New Bern, NCSkills
- Excellent customer service skills
- Forty-five years of clerical and customer service experience
- Extensive Datatel computer system experience
- Excellent computer skills in Microsoft Office
- Attention to detail and high level of accuracy
- Excellent interpersonal skills
- Regulatory Compliance
- Team Collaboration
- Documentation and Recordkeeping
Affiliations
- Enthusiastic volunteer of varied community events including the Neuse River Bridge Run, Great Trent River Raft Race, MS Bike ride, as well as church, charity and community events.
Timeline
Enrollment Services Specialist
Craven Community College
09.2016 - 06.2020
Institutional Advancement Specialist
Craven Community College
06.2011 - 09.2016
Senior Administrative Assistant
Craven Community College
08.1997 - 05.2011
Associate of Arts -
Craven Community College
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