Summary
Overview
Work History
Education
Timeline
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Vicki Howell

Mobile,AL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

14
14
years of professional experience

Work History

Surgery Scheduler

USA OB/GYN
08.2020 - Current
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Resolved scheduling conflicts to maintain high-quality patient services.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Updated patient records to reflect upcoming surgeries and medical histories.
  • Obtain Sterilization consents.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Billing/Insurance Billing Clerk II

OB/GYN Clinical Services
04.2019 - 08.2020
  • Answered incoming calls.
  • Rescheduled Patient appointments when needed.
  • Separated and distributed faxes.
  • Scanned incoming medical records into patient's chart.
  • Managed Residents schedules (Opened and Blocked accordingly)
  • Ordered office supplies.

Billing/Insurance Clerk I

OB/GYN
04.2015 - 04.2019
  • Worked front desk.
  • Checked patients in.
  • Checked patients out.
  • Scheduled follow up appointments.
  • Verified insurance and address.
  • Collected copay's.

Patent Account Rep I

USA Patient Billing Services
06.2014 - 04.2015
  • Worked spreadsheet.
  • Contacted insurance companies to get claims paid.

Billing/Insurance Clerk

Radiation Oncology
03.2010 - 06.2014
  • Worked front desk.
  • Checked patent's in and out.
  • Made New patient and follow up appointment's.
  • Answered incoming calls.
  • Called patent's to remind them of their appointment's.
  • Made new patent charts.
  • Pulled charts for messages.
  • Filed charts.

Education

High School Diploma -

C.F. Vigor High School
Prichard, Alabama
05.1988

Timeline

Surgery Scheduler

USA OB/GYN
08.2020 - Current

Billing/Insurance Billing Clerk II

OB/GYN Clinical Services
04.2019 - 08.2020

Billing/Insurance Clerk I

OB/GYN
04.2015 - 04.2019

Patent Account Rep I

USA Patient Billing Services
06.2014 - 04.2015

Billing/Insurance Clerk

Radiation Oncology
03.2010 - 06.2014

High School Diploma -

C.F. Vigor High School

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Vicki Howell