Vicki Hunt
I Was A Commercial Insurance Agent/Producer In Search Of A Different Employment Setting
Atmore,AL
Summary
I am seeking a full-time position that offers professional challenges utilizing interpersonal skills and time management skills. I have strong organizational skills and I'm eager to secure an entry-level position in a positive business environment. Ready to help a team achieve company goals.
With proper training, I am proficient in software applications.
Overview
1
1
year of post-secondary education
19
19
years of professional experience
Work History
Agent/Producer/Customer Service Representative/Account Manager
BXS Insurnce
Tupelo, MS
05.2002 - 06.2021
- Entered data into Applied EPIC agency management system, implementing safeguards to secure financial and personal information.
- Directed group of six account associates handling daily and complex requirements of BXS Insurance Community Insurance Solutions department.
- Taught account associates effective customer service techniques by training them in our agency management system and outside software applications boosting client satisfaction rates by 20%.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Continuously encouraged all employees within CIS to present a positive and exemplary image to customer's by providing the service our clientele deserves along with good communication skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote good employee retention.
Education
High School Diploma -
Escambia County High School
Atmore, AL 09.1978 - 05.1979
Insurance License - Insurance
Alabama Department of Insurance
Montgomery, AL 07.2004 - 09.2004
Skills
Customer service
undefinedTimeline
Insurance License - Insurance
Alabama Department of Insurance
07.2004 - 09.2004
Agent/Producer/Customer Service Representative/Account Manager
BXS Insurnce
05.2002 - 06.2021
High School Diploma -
Escambia County High School
09.1978 - 05.1979
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