Summary
Overview
Work History
Education
Skills
Timeline
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Vicki Newell

Newton,NC

Summary

Dynamic Supervisor at Kohls Dept Store with a proven track record in enhancing operational efficiency and boosting team morale. Skilled in coaching and employee supervision, I successfully implemented workflows that increased productivity and improved customer satisfaction. Committed to fostering a collaborative environment, I mentored staff and maintained high safety standards.

Overview

26
26
years of professional experience

Work History

Supervisor

Kohls Dept Store
07.1999 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Education

High School Diploma -

Hickory High School
Hickory, NC

Skills

  • Coaching and guidance
  • Results-driven
  • Employee supervision
  • Customer engagement
  • Collaborative team development
  • Operational efficiency management
  • Strengthening interpersonal relationships
  • Workplace safety guidelines
  • Workforce training
  • Collaborative teamwork
  • Effective problem resolution
  • Effective multitasking
  • Effective time management
  • Proactive self-starter
  • Consistent reliability

Timeline

Supervisor

Kohls Dept Store
07.1999 - Current

High School Diploma -

Hickory High School