Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicki Osterman

Florissant,CO

Summary

Proven Auditor/Payroll Coordinator with a track record of enhancing audit efficiency and payroll accuracy at Johnny Nolon’s Casino. Expert in compliance standards and audit reporting, demonstrating exceptional attention to detail and clear communication. Skilled in team collaboration and decision-making, significantly improving operational compliance and efficiency.

Overview

9
9
years of professional experience

Work History

Auditor/Payroll Coordinator

Johnny Nolon’s Casino
10.2022 - 05.2024
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement. information for a complete pay period.
  • Maneuvering the payroll system I went through numerous steps in assuring a timely and successful payroll on a bi-weekly schedule for approximately 100 employees for 2 casinos.

Casino Cage Cashier

Midnight Rose Hotel and Casino
07.2015 - 10.2022
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
  • Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
  • Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
  • Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
  • Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
  • Maintained a secure work environment by adhering to strict company policies and regulations regarding cash handling and transaction documentation.

Education

High School Diploma -

Wasson High School
Colorado Springs, CO

Typing/Shorthand

Pikes Peak Community College
Colorado Springs, CO

Skills

  • Attention to detail
  • Team collaboration
  • Audit reporting
  • Decision-making
  • Clear communication
  • Compliance standards
  • Customer Service skills

Timeline

Auditor/Payroll Coordinator

Johnny Nolon’s Casino
10.2022 - 05.2024

Casino Cage Cashier

Midnight Rose Hotel and Casino
07.2015 - 10.2022

High School Diploma -

Wasson High School

Typing/Shorthand

Pikes Peak Community College
Vicki Osterman