Vicki Steele
Roswell,NM
Summary
With a proven track record at Roswell Appliance Outlet, I excel in customer relationship management and accounting operations, ensuring business growth and client satisfaction. Leveraging problem-solving skills and a hands-on approach, I've significantly enhanced service quality and operational efficiency, demonstrating a confident ability to lead and innovate in challenging environments.
Overview
6
6
years of professional experience
Work History
Co Owner
Roswell Appliance Outlet
Roswell, NM
08.2023 - Current
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Prepared staff work schedules and assigned team members to specific duties.
In Home Health Care Provider
Self Employed Services
Midland, TX
02.2019 - 07.2023
- Assisted clients in taking prescribed medications as ordered by their physician.
- Responded promptly to all requests from family members regarding client's health status.
- Arranged medications and dispensed prescribed doses at scheduled intervals.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Provided patients and families with emotional support and instruction.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Checked patients' pulse, temperature and respiration.
- Transported clients to doctor appointments and other necessary errands.
- Performed wound care procedures such as changing dressings or applying topical ointments.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Monitored vital signs such as blood pressure, temperature and pulse rate.
- Provided entertainment and companionship through conversation, reading, and board games.
Education
High School Diploma -
Home School
Texas05-1992
Skills
- Accounting operations
- Records management
- Customer service
- Problem-solving
- Small business operations
- Customer relationship management (CRM)
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteImportant To Me
Work from home optionLanguages
English
Native language
Timeline
Co Owner
Roswell Appliance Outlet
08.2023 - Current
In Home Health Care Provider
Self Employed Services
02.2019 - 07.2023
High School Diploma -
Home School
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