Vicki Trull
Katy
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Talkative Bartender possessing strong networking and communication skills. Proven track record of success in satisfying customers through exceptional service. Experience in management and leading bartending team of [Number] to fill all customer orders. Talented multitasker with determination to maintain high customer satisfaction ratings.
Overview
12
12
years of professional experience
Work History
Lead Bartender
Old Chicago Pizza And Taproom
10.2021 - 08.2023
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
Bartender Trainer
Applebee's Neighborhood Grill & Bar
04.2014 - 10.2021
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Met training needs with well-organized, factual programs based on contemporary requirements.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
FOH Supervisor
Sharkey's American Grill
07.2011 - 10.2013
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Education
High School Diploma -
Gray-New Gloucester High School
Gray, ME06.1982
Skills
- Performance Improvement
- Wine and Beer Recommendations
- Suggestive Selling
- Marketing and Sales
- Engaging Customers
- New Hire Training
- Staff Management
Timeline
Lead Bartender
Old Chicago Pizza And Taproom
10.2021 - 08.2023
Bartender Trainer
Applebee's Neighborhood Grill & Bar
04.2014 - 10.2021
FOH Supervisor
Sharkey's American Grill
07.2011 - 10.2013
High School Diploma -
Gray-New Gloucester High School
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