Vicki Williams
Chico,CA
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at Cracker Barrel. Proven ability to enhance guest satisfaction through personalized service and efficient order management. Expertise in cash handling and maintaining cleanliness standards, ensuring a welcoming atmosphere in high-volume dining environments.
Overview
2010
2010
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel Restaurant
2006 - 03.2009
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed order accuracy and timely delivery of food and beverages to tables.
- Assisted in training new staff on restaurant policies and service standards.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
Server
Cracker Barrel
1994 - 1997
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Restaurant Hostess
Marie Callender's
1990 - 1991
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Collaborated with waitstaff to communicate guest preferences and special requests efficiently.
- Trained new host staff on customer service protocols and operational procedures.
Car Hop
RB Drive In
08.1979 - 08.1980
- Delivered food and beverages to customers efficiently, ensuring timely service and customer satisfaction.
- Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
- Operated cash register accurately, processing payments and handling transactions with precision.
- Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery.
Education
High School Diploma -
Oroville High School
Oroville, CAEnloe Pharmacy Technician School
Chico, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Service prioritization
- Team collaboration
Certification
Food Handler license
Timeline
Car Hop
RB Drive In
08.1979 - 08.1980
Server
Cracker Barrel Restaurant
2006 - 03.2009
Server
Cracker Barrel
1994 - 1997
Restaurant Hostess
Marie Callender's
1990 - 1991
High School Diploma -
Oroville High School
Enloe Pharmacy Technician School
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