Vickie Allen
East Point,GA
Summary
Experienced supervisor with expertise in prioritizing work, developing efficient workflow and managing employees to achieve operational goals.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Experience Supervisor
Unifiservice
Atlanta, GA
07.2020 - 07.2022
- Managing workflow
- Training new hires
- Creating and managing team schedules
- Reporting to HR and senior management
- Evaluating performance and providing feedback
- Identifying and applying career advancement opportunities
- Helping to resolve employee issues and disputes.
CSR - Customer Service Representative
GateGourmet
Atlanta, GA
05.2018 - 06.2019
- Delivers catering supplies to designated packing stations within the facility and loading the vehicles for delivery
- Transporting airline food and equipment from kitchen to aircraft on airport ramp
- Provide information on discrepancies
- Combine all components for assigned meal flights using checklists.
Supervisor, Customer Service
Green's Beverage
Atlanta, GA
08.2009 - 03.2018
- Ability to effectively maintain inventory, track receipts, and deal with discrepancies fast
- Knowledge of applicable liquor and store rules, policies, laws, regulations, and procedures
- Familiar with the practices and principles of purchasing goods and services
- Physically fit, ready to lift cargo of up to 60 lbs
- Good oral skills for communicating with customers and suppliers
- Ready to manage quality control and safety measures
- Skills
- Leadership, Customer service, Supervising experience, Time management
Education
Grade School
Booker T. Washington High School
Atlanta, CA 08.1998 - 06.2001
Skills
Problem-Solving
Multitasking Abilities
Excellent Communication
Decision-Making
Teambuilding
Self-Motivated
PPE Compliance
Teamwork and Collaboration
Timeline
Experience Supervisor
Unifiservice
07.2020 - 07.2022
CSR - Customer Service Representative
GateGourmet
05.2018 - 06.2019
Supervisor, Customer Service
Green's Beverage
08.2009 - 03.2018
Grade School
Booker T. Washington High School
08.1998 - 06.2001