Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vickie Calloway

Stone Mountain,GA

Summary

Dental professional with solid foundation in dental assisting, skilled in supporting dental procedures and patient care. Proven ability to adapt to dynamic work environments and collaborate effectively with dental teams. Known for attention to detail and excellent communication skills, fostering positive experience for patients and colleagues.

Overview

27
27
years of professional experience

Work History

Dental Assistant/Front Desk Receptionist

BuckHead Dental Group
05.2001 - Current
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Collected room deposits, fees, and payments.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Dental Assistant

Whiteman & Whiteman
01.1999 - 05.2001
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Verified patient insurance eligibility and benefits.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Assisted in emergency dental procedures, providing critical support in high-pressure situations.
  • Scheduled and confirmed patient appointments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Education

Dental Assistant Program - Diploma

Atlanta Medical / Dental College
Atlanta, GA
04-1990

Skills

  • Dental impressions
  • Dental radiography
  • Team collaboration
  • Oral hygiene education
  • Knowledgeable in Dentrix
  • Equipment sterilization
  • Appointment scheduling

Timeline

Dental Assistant/Front Desk Receptionist

BuckHead Dental Group
05.2001 - Current

Dental Assistant

Whiteman & Whiteman
01.1999 - 05.2001

Dental Assistant Program - Diploma

Atlanta Medical / Dental College

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