Vickie Ellis
Pleasant View,Tennessee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist /Back Office Medical Assistant
Ascension St Thomas Urgent Care
Springfield, TN
12.2020 - Current
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Verified patients' insurance information in order to collect correct copays.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Took patients vitals. Worked closely with the providers in patient care. Administered prescribed medications as needed. Charted on patient visits.
Emergency Department Registrar
NorthCrest Medical Center
Springfield , TN
05.2017 - 06.2022
- Processed patient insurance information and billing paperwork.
- Confirmed patient demographics, collected copays and verified insurance.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Communicated with patients with compassion while keeping medical information private.
Education
High School Diploma -
Jackson Central Merry High School
Jackson , TN 05-1988
Skills
- Customer Service
- Clerical Support
- Front Office Management
- Appointment Scheduling
- Telephone Etiquette
- Customer assistance and interaction
Timeline
Front Desk Receptionist /Back Office Medical Assistant
Ascension St Thomas Urgent Care
12.2020 - Current
Emergency Department Registrar
NorthCrest Medical Center
05.2017 - 06.2022
High School Diploma -
Jackson Central Merry High School
Similar Profiles
Nyla HobbsNyla Hobbs
Registered Medical Assistant at Ascension St. Vincent's Urgent Care - MandarinRegistered Medical Assistant at Ascension St. Vincent's Urgent Care - Mandarin
Nyla HobbsNyla Hobbs
Medical Assistant at Ascension St. Vincent Urgent CareMedical Assistant at Ascension St. Vincent Urgent Care
Elva BlankenshipElva Blankenship
Certified Clinical Medical Assistant at Ascension St Vincent Urgent CareCertified Clinical Medical Assistant at Ascension St Vincent Urgent Care