Vickie Hajduk
Howell,MI
Summary
Experienced Dental Insurance Coordinator, successful at managing multiple task with a positive attitude. 20+ years experience in dental practice management software (Dentrix) and electronic claims system (Vyne). Skilled in dental claims billing & processing, Insurance verification, and reducing aging reports. Proven ability to increase insurance reimbursement while delivering exceptional patient care and clear financial communication.
Overview
28
28
years of professional experience
Work History
Dental Insurance Coordinator
Drs Fuhst-Wylie & Kahn Family Dental Care
06.1998 - 02.2026
- Managed insurance verification process by accurately verifying insurance benefits, pre-authorizations, and eligibility
- Increased insurance collection accuracy through diligent review of pre-authorizations and coding.
- Processed, submitted, and followed up on dental claims, ensuring timely payments, worked with PPO & Medicaid (Healthy Kids) Providers
- Utilized Dentrix & Vyne Software to accurately input patient data and track insurance payments
- Reduced denied claims by a follow-up for rejected insurance submissions.
- Managed insurance aging reports to identify outstanding claims, leading to an increase in monthly reimbursement
Skills
- Dental Billing
- Claims submission (e-claims)
- Insurance Verification
- Managed EOB's (Explanation of Benefits)
- Denial management/appeals, and managing aging reports
- Posting payments & PPO adjustments, and managing overdue accounts
- Working with Dentrix and insurance portals
- Attention to detail, and excellent communication for resolving claim disputes
- Knowledge of HIPAA regulations
Timeline
Dental Insurance Coordinator
Drs Fuhst-Wylie & Kahn Family Dental Care
06.1998 - 02.2026