Vickie Jimenez

The Staffing and Bed Control Specialist is responsible for the execution and implementation of nursing department daily staffing under the direction of leadership. They analyze trends of staffing and allocate staffing resources to align with demand. Support and execute centralized communication when staffing needs of hospital require further support. Adjust staffing based on volume to meet budgeted targets. Responsible for the accurate and timely placement of all patients requiring admission to the NCH healthcare system. Work independently to assign patients to rooms, based on protocols developed with directors, administrative coordinators, unit team leaders, and administration for the timely placement of patients in their rooms. Support budget target and safe staffing levels by analyzing and applying staffing grids to daily operations.

• Prioritized helping customers over completing other routine tasks in store.
• Monitored customers for signs of security concerns and escalated issues to management.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Managed efficient cash register operations.
• Managed returns, exchanges and refunds in accordance with store policy.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.