Vickie Patterson
Garda World Security/ Fidelity Investment Contract
Chicago,IL
Detail-oriented administrative assistant with a strong background in customer service and office management. Proven ability to enhance workflow, ensure security, and foster positive relationships with clients and team members.
11
years of professional experience
Work History
Security Officer
5 Years 6 Months
Garda World Security/ Fidelity Investment Contract - 328 S Jefferson St Suite 730 | 02.2021 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Implemented access control procedures to manage entry and ensure authorized personnel only.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a a top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas was maintained at all times.
- Issued access cards to authorized personnel to monitor access points.
Security Officer
2 Years 4 Months
SOS Security Services - 311 S Wacker Dr | 10.2018 - 02.2021
- Monitored facility access to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter unauthorized activities and maintain a secure environment.
- Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
- Implemented emergency response procedures, enhancing overall safety awareness among staff and visitors.
Security Officer
3 Years 7 Months
Allied Universal Security Services - 303 E Wacker Dr | 03.2015 - 10.2018
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Education
High School Diploma
Edward Tilden High School - 4747 S Union Ave
06-1996
Skills
Office administration
Administrative support
Data entry
Office support
Access control
Visitor tracking
CCTV monitoring
Client relations
Timeline
Security Officer
Garda World Security/ Fidelity Investment Contract
02.2021 - CurrentRead more
Security Officer
SOS Security Services
10.2018 - 02.2021Read more
Security Officer
Allied Universal Security Services
03.2015 - 10.2018Read more
Edward Tilden High School - High School Diploma,
Read more