Vickie Raab
Milton,FL
Summary
Results-driven referral coordinator with expertise in collaboration and meticulous recordkeeping. Proficient in electronic medical records and insurance processes, focused on optimizing patient referral workflows. Committed to ensuring data integrity and enhancing operational efficiency.
Overview
16
16
years of professional experience
Work History
Referral Coordinator
Island Doctors
Milton, FL
10.2023 - Current
- Cultivated strong working relationships with insurance company representatives.
- Coordinated patient referrals to specialists and ancillary services, ensuring efficiency.
- Managed electronic health records to maintain accurate patient information.
- Collaborated with healthcare providers to enhance referral workflows.
- Scheduled patients based on urgency, availability, and insurance authorization requirements.
- Executed data entry for referrals into electronic health record systems.
- Verified patient insurance coverage and obtained pre-authorizations for treatments in collaboration with healthcare providers.
- Utilized various healthcare IT systems to schedule appointments and communicate with medical professionals and patients.
- Performed data entry related to referrals into electronic health record systems.
Referral Management Clerk
BG Consulting
Pensacola, FL
09.2021 - 10.2023
- Maintained accurate records of all processed referrals to ensure data integrity.
- Assisted patients in comprehending referral processes, including eligibility and procedure codes.
- Communicated referral status updates effectively to internal staff members.
- Researched discrepancies or incomplete information on referrals before processing.
- Coordinated appointment scheduling between referring and receiving providers.
- Collaborated with medical staff to efficiently resolve referral-related inquiries.
- Tracked progress of referral requests and addressed issues for smooth processing.
Warehouse Packer
WestPoint Home LLC
Chipley, FL
11.2020 - 04.2021
- Ensured accuracy of items picked by cross-referencing with packing lists.
- Executed labeling of boxes, containers, and pallets for streamlined shipping operations.
- Employed handheld scanners to effectively track inventory movement within the warehouse.
- Worked closely with team members to consistently meet daily production goals.
- Provided training support for new employees on established packing protocols.
WMS Coordinator
Family Dollar Distribution Center
Marianna, FL
10.2018 - 05.2020
- Monitored inventory levels and ordered additional supplies as needed.
- Facilitated communication between different departments in order to resolve issues quickly.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
Food Service Director
Adventures Unlimited Creekside
Milton, FL
05.2010 - 09.2017
- Supervised the daily operations of the kitchen, cafeteria, and catering services.
- Monitored inventory levels to ensure that adequate supplies were available at all times.
- Ensured compliance with local health codes and other applicable regulations.
- Negotiated contracts with vendors to secure quality ingredients at competitive prices.
- Scheduled staff shifts and managed payroll records for hourly employees.
- Implemented best practices for food preparation techniques, storage methods, and portion control.
Education
Certificate - Medical Coding And Billing
US Career Institute
Fort Collins, CO02-2022
GED -
Bethlehem High School
Bonifay, FL01-1985
Skills
- Patient referral coordination
Recordkeeping expertise
EMR software proficiency
Insurance verification processes - Records Management
- Electronic Medical Record Software
- Referral tracking
- Insurance Verification
Timeline
Referral Coordinator
Island Doctors
10.2023 - Current
Referral Management Clerk
BG Consulting
09.2021 - 10.2023
Warehouse Packer
WestPoint Home LLC
11.2020 - 04.2021
WMS Coordinator
Family Dollar Distribution Center
10.2018 - 05.2020
Food Service Director
Adventures Unlimited Creekside
05.2010 - 09.2017
Certificate - Medical Coding And Billing
US Career Institute
GED -
Bethlehem High School