Vickie Shackelford
Mesa,AZ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Vitamin Shoppe
Phoenix, AZ
09.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager
Sprouts Farmers Market Inc, Grocery
Chandler, AZ
10.2013 - 03.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Statistical Processing Technician
Scottsdale Insurance Company
Scottsdale, AZ
07.2004 - 02.2012
- Coding and entry of complex direct policy types for two lines of business.
- Investigates and addresses various coding issues.
- Consistently met required quotas for production and precision.
Education
Office Technology
Central Arizona College
Coolidge, AZ08.1997
Skills
- Customer service
- Money handling
- Time management
- Multitasking and organization
- Teamwork and collaboration
- Problem-solving
- Workload management
- Customer rapport
Timeline
Assistant Manager
Vitamin Shoppe
09.2024 - Current
Assistant Manager
Sprouts Farmers Market Inc, Grocery
10.2013 - 03.2024
Statistical Processing Technician
Scottsdale Insurance Company
07.2004 - 02.2012
Office Technology
Central Arizona College