Vickie Singletary
Deerfield Beach,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a new career, in Data Entry (entry level)and I would like to find a company that I can grow with and enjoy
Overview
31
31
years of professional experience
Work History
Correctional Officer
Broward Sheriff's Office
Ft Lauderdale FL
03.1986 - 10.2015
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Established positive working relationships and maintained boundaries with resident offenders.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
Reservations Agent
Pan Am Airlines
Hollywood FL
10.2002 - 09.2004
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Handled billing information over phone
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Medical Assistant/Phlebotomy/Supervisor
Broward General Medical Center
10.1984 - 06.2002
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Called and faxed pharmacies to submit prescriptions and refills.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Supervised 38 phlebotomist
- Medical Terminology
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Patient registration and medical records
Shipping and Receiving /Address Corrections Clerk
UPS
Deerfield Beach, FL
03.1999 - 10.2001
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Double check all addresses
- Assist drivers in finding addresses
- Unloading the belts and repack packages if neccessary
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Education
Certificates - Microsoft Word,Excel, Quick Books, Access, Outlook
PC Professor Computer Training
Boca Raton, FL08.2023
Associate Of Science - Criminal Justice
Broward Community College
Coconut Creek, FL11.1987
Associate Of Science - Medical Assistant
Kieser Institute of Technology
Fort Lauderdale, FL08.1985
Skills
- Time Management
- Understanding basic software
- Attention to detail
- Ability to research and collect data
- Typing accuracy
- Self-motivation
- High level of concentration
- Organizational skills
Timeline
Reservations Agent
Pan Am Airlines
10.2002 - 09.2004
Shipping and Receiving /Address Corrections Clerk
UPS
03.1999 - 10.2001
Correctional Officer
Broward Sheriff's Office
03.1986 - 10.2015
Medical Assistant/Phlebotomy/Supervisor
Broward General Medical Center
10.1984 - 06.2002
Certificates - Microsoft Word,Excel, Quick Books, Access, Outlook
PC Professor Computer Training
Associate Of Science - Criminal Justice
Broward Community College
Associate Of Science - Medical Assistant
Kieser Institute of Technology