Vickki Lin
Flushing
Summary
- Experienced restaurant manager with over seven years of success in daily operations, staff supervision, and customer service. Customer-focused hospitality professional skilled in guest relations, reservations, cash handling, and team coordination. Known for professionalism, reliability, and attention to detail, with a strong commitment to creating welcoming first impressions and delivering high-quality service in fast-paced hospitality environments.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
JJ‘S Asian fusion
Astoria
12.2018 - 12.2025
- Oversaw daily restaurant operations and staff performance.
- Managed inventory levels and ordered supplies as needed.
- Developed and implemented training programs for new employees.
- Ensured compliance with health and safety regulations consistently.
- Coordinated staff schedules to optimize service during peak hours.
- Resolved customer complaints to enhance dining experiences.
- Collaborated with kitchen staff to maintain menu quality standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Skills
- Skills
- Customer Service & Guest Relations
- Front Desk & Reception Support
- Reservation Handling
- Cash Handling & POS Systems
- Team Coordination
- Problem Solving
- Time Management
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Restaurant Manager
JJ‘S Asian fusion
12.2018 - 12.2025