Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Server
Broadway Burger Bar
Atlantic City, NJ
05.2023 - 12.2023
Provided excellent customer service to ensure satisfaction.
Greeted customers, answered questions and recommended specials to increase profits.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Beach Rentals
SwiftStack
Ocean City, NJ
06.2021 - 09.2021
Maintained accurate records of daily transactions.
Collected and stored umbrella and beach equipment at end of day.
Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Displayed a friendly demeanor towards customers at all times.
Managed crowd control during high traffic periods.
Assisted guests with rental equipment such as umbrellas, chairs, and kayaks.
Ride Operator
Playland's Castaway Cove
Ocean City, NJ
07.2020 - 10.2020
Ensured safety of guests by enforcing ride and park policies.
Assisted with loading, unloading, and securing passengers on rides.
Provided customer service to guests in a friendly manner.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Collaborated with team members to ensure smooth operation of all attractions.
Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Education
Bachelor of Science - Forensic Psychology
Coastal Carolina University
Conway, SC
05-2026
High School Diploma -
Egg Harbor Township High School
Egg Harbor, NJ
06-2022
Skills
Beverage Preparation
Safe Food Handling
Table Bussing
Guest Engagement
Professional Appearance
Menu Knowledge
Policy Compliance
Safety Procedures
Customer Service
Bilingual Communication
Positive Attitude
Bilingual in Spanish
Positive Reinforcement Techniques
Sales Expertise
Strong Work Ethic
Accomplishments
Seal of bilitercy
Honor Roll
Languages
Spanish
Professional
English
Full Professional
Affiliations
Outdoor Adventure Club at Coastal Carolina University