Vicktoria McFadden
Wichita,KS
Summary
I have great communication skills weather it's with a co-worker or an customer/member. In my personal life or any job I work I am always eager and willing to add to my knowledge base and skills for self-improvement. I have amazing work ethic and punctual as well as being able to demonstrate ability to complete tasks accurately despite interruptions and competing demands.
Overview
7
7
years of professional experience
Work History
Therapy Aide
Impact Home Health
Wichita, Kansas
06.2022 - 04.2023
- Assisted with physical therapy exercises designed to improve patient mobility, strength, endurance, coordination, balance, posture and flexibility.
- Maintained accurate documentation of all activities related to patient care.
- Collaborated with other members of the healthcare team regarding patient progress and concerns.
- Performed evaluations of patients to assess their physical, cognitive, emotional, and psychosocial functioning.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Studio Manager
JCPenney Portrait Studio by Lifetouch
Wichita, KS
02.2019 - 06.2022
- Prepared invoices for completed projects and handled billing inquiries from clients.
- Organized production schedules, managed budgets and tracked expenses.
- Ensured compliance with industry standards and best practices in media production.
- Created detailed reports on project progress and performance metrics.
- Conducted regular meetings with teams to discuss upcoming tasks and deadlines.
- Maintained studio equipment and ensured all software was up to date.
- Analyzed studio performance metrics to identify trends, challenges, and opportunities for growth.
Photographer
Portrait Innovations
Wichita, KS
11.2017 - 01.2019
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Develop film, print photos, and make digital copies of existing photos.
- Deliver quality products within deadlines established by clientele.
- Review proofs with clients to determine which images should be printed or published.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Consult with clients to understand their needs and preferences for a photo shoot.
Consumer Affairs Representative
Cargill Meat Solutions
Wichita, KS
11.2017 - 06.2018
- Coordinated with other departments to ensure compliance with regulations regarding consumer rights.
- Drafted responses to consumer complaints for approval by senior staff members.
- Provided guidance on product features or services that best meet customers' needs.
- Maintained accurate records of consumer contacts in a database system.
- Processed all incoming consumer correspondence, such as emails, letters, and phone calls.
Traveling Sale Associate
Woodbridge Home Exteriors
Wichita, KS
07.2017 - 11.2017
- Developed relationships with key decision makers to ensure sales success.
- Gathered customer requirements through face-to-face meetings or telephone calls.
- Attended trade shows, conferences, and meetings to promote products.
- Participated in team meetings to discuss strategies for achieving monthly targets.
- Managed client expectations while delivering superior service standards at all times.
Diamond Sale Associate
Riddle's Jewelry
Wichita, KS
03.2017 - 07.2017
- Prepared documents related to warranty coverage for each purchase.
- Educated customers on the 4 C's of diamond grading.
- Assisted customers in selecting and purchasing diamonds based on their individual needs.
- Managed point-of-sale system to process purchases from start to finish.
- Advised customers on the best ways to care for their diamonds.
Sales Associate
Samuel Jewelers
Wichita, KS
11.2016 - 03.2017
- Created window displays that showcased new products.
- Advised customers on the selection of products based on their needs and preferences.
- Assisted in the design of custom jewelry pieces for customers.
- Performed basic repairs on jewelry items when needed.
- Prepared daily sales reports for management review.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
Bank Teller
Wichita Federal Credit Union
Wichita, KS
03.2016 - 11.2016
- Educated customers about different types of banking services available at the branch.
- Prepared reports on transaction activity for management review.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Education
Some College (No Degree) - Lactation Consultant
Wichita Area Technical College
Wichita, KSSkills
- Customer/member service and care
- Financial planning
- Appointment setting
- Promotional marketing and advertising
- Equipment setup
- Individual and group instruction
- Conflict resolution
- Cleaning and sanitizing
Timeline
Therapy Aide
Impact Home Health
06.2022 - 04.2023
Studio Manager
JCPenney Portrait Studio by Lifetouch
02.2019 - 06.2022
Photographer
Portrait Innovations
11.2017 - 01.2019
Consumer Affairs Representative
Cargill Meat Solutions
11.2017 - 06.2018
Traveling Sale Associate
Woodbridge Home Exteriors
07.2017 - 11.2017
Diamond Sale Associate
Riddle's Jewelry
03.2017 - 07.2017
Sales Associate
Samuel Jewelers
11.2016 - 03.2017
Bank Teller
Wichita Federal Credit Union
03.2016 - 11.2016
Some College (No Degree) - Lactation Consultant
Wichita Area Technical College
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