Vicky Carrillo
Lynwood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Think together
Nyla
Paramount, California
08.2024 - 03.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted testing of software and systems to ensure quality and reliability.
- Assisted professors in preparing course materials and lesson plans.
- Facilitated small group discussions to enhance student engagement and understanding.
- Supported students with diverse needs, adapting teaching methods to foster inclusivity.
- Helped students master learning concepts through one-on-one and small group tutoring.
Veterinary Assistant
Dr.sara
South gate, Ca
07.2023 - 04.2024
- Assisted in animal examinations and wellness checks for diverse patients.
- Maintained cleanliness and organization of treatment rooms and surgical areas.
- Provided compassionate care to andical equipment and supplies for su about care instructions and medication administration.
- Monitored animal behavior and vital signs during appointments and procedures.
- Supported veterinarians with documentation of patient records and treatment plans.
- Assisted veterinarians in examining animals.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Dispensed medications orally or topically as directed by veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Maintained accurate medical records of all patients.
- Obtained information and history from clients to maintain medical charts.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Communicated with veterinarians and staff members to maintain patient flow.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Provided emotional support to pet owners during difficult times.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Ensured that cages were kept clean at all times.
- Released patients to owners with care directions from veterinary staff.
- Provided detailed patient care instructions to pet owners.
- Administered immunizations and treatments following veterinarian instructions.
- Advised clients on animal care, nutrition and behavior problems.
- Collected fluids from animals for laboratory testing.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Monitored post-surgical pet care and administered medication under vet direction.
- Handled and restrained animals following safety requirements and procedures.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Educated clients on proper animal health care routines.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Completed enemas, catheterizations and intravenous feedings.
- Delivered emergency first aid to sick or injured animals.
- Clipped animals' claws and polished teeth to maintain hygiene.
- Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
- Interpreted lab results for heartworm testing, parasites, and skin scrapings.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Sterilized and maintained veterinary care instruments and equipment.
- Responded promptly to emergency calls after hours.
AutoZone
Crystal
Watts, Ca
04.2022 - 04.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Achieved cost-savings by developing functional solutions to problems.
Carl's Jr
Rose
South gate , Ca
06.2020 - 09.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
KFC Taco Bell
Johnny
Inglewood, California
05.2018 - 08.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Certificate - Vet Assistant
California Healing Arts College
Carson 08.2022 - 07.2023
Lynwood High School
LynwoodSkills
- Animal care
- Veterinary procedures
- Patient documentation
- Laboratory testing
- Customer service
- Team collaboration
- Surgical assistance
- Customer relations
- Organization and time management
- Public speaking
Languages
English
Full Professional
Spanish
Professional
Timeline
Think together
Nyla
08.2024 - 03.2025
Veterinary Assistant
Dr.sara
07.2023 - 04.2024
Certificate - Vet Assistant
California Healing Arts College
08.2022 - 07.2023
AutoZone
Crystal
04.2022 - 04.2024
Carl's Jr
Rose
06.2020 - 09.2021
KFC Taco Bell
Johnny
05.2018 - 08.2019
Lynwood High School