Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Hi, I’m
Vicky Chartikul
Honolulu,HI
Summary
Overview
12
years of professional experience
Work History
Tuk Tuk Thai
Restaurant Owner
08.2016 - 09.2023
Job overview
- Developed and implemented comprehensive business plan to maximise restaurant success.
- Motivated staff to perform at peak efficiency and quality.
- Recruited, hired, and trained talented staff to fill vacancies.
- Managed payroll, daily deposits, and cost controls.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Tuk Tuk Thai Cafe
Manager
07.2011 - 10.2015
Job overview
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Led and directed team members on effective methods, operations, and procedures.
- Established team priorities, maintained schedules and monitored performance.
King Of Thai Cuisine
Waitress
07.2011 - 09.2015
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Rangsit University Bangkok, Thailand
MBA from E-Commerce
05.2005
University Overview
Ramkhamhaeng University Bangkok, Thailand
BBA from General Management
11.2000
University Overview
Skills
- Problem-Solving
- Customer Service
- Operations Management
- Financial Planning
- Inventory Management
- Team Leadership
Timeline
Restaurant Owner
Tuk Tuk Thai
08.2016 - 09.2023
Manager
Tuk Tuk Thai Cafe
07.2011 - 10.2015
Waitress
King Of Thai Cuisine
07.2011 - 09.2015
Rangsit University
MBA from E-Commerce
Ramkhamhaeng University
BBA from General Management
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