Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicky Downey

Smackover,AR

Summary

Over the years I have had many unique opportunities in the

workplace that I feel make me a good candidate for a job in your department. Along with those previously listed are:

  • Food Prep, Waitress, and Cashier at Bonanza Steak House in Benton, AR
  • Para-professional and Breakfast Moniter at Stehens Elementary School in Stephens,AR
  • Cafeteria Aide at New Orleans Baptist Theological Seminary in New Orleans, LA

I have a strong work ethic, a loyal team player , as well as a desire to be the best possible employee no matter which duties I am tasked with.

Overview

10
10
years of professional experience

Work History

Beauty Advisor

Estee Lauder At Stage
El Dorado, AR
09.2017 - 06.2019
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Online Banking Representative, Teller

First Financial Bank
El Dorado, AR
10.2010 - 09.2016
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Stocked supplies for customers and personal teller station.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained friendly and professional customer interactions.
  • Wrote and distributed customer correspondence.
  • Received loan and utility payments, sending funds to correct destinations.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.

Beauty Advisor

Estee Lauder At Stage
El Dorado, AR
10.2008 - 09.2010
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Supported loss prevention goals by monitoring shopper behavior.

Education

GED -

University of New Mexico
Gallup, NM

Nail Technician -

Pat Goins Beauty School
Monroe, LA

Hospitality Industry/Restaurant Management

SAU Tech
East Camden AR

Skills

  • Energy and Physical Stamina
  • Customer Engagement
  • Time Management
  • Engaging with Diverse Customers
  • Customer Service
  • Safety and Cleanliness Standards
  • Ability to Lift 40 Pounds
  • Cash Counting

Timeline

Beauty Advisor

Estee Lauder At Stage
09.2017 - 06.2019

Online Banking Representative, Teller

First Financial Bank
10.2010 - 09.2016

Beauty Advisor

Estee Lauder At Stage
10.2008 - 09.2010

GED -

University of New Mexico

Nail Technician -

Pat Goins Beauty School

Hospitality Industry/Restaurant Management

SAU Tech

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Vicky Downey