VICKY LOVE
Eastern Equipment Service
Rural Hall,NC
36
years of professional experience
Results-driven HR and A/P Manager with over 20 years of experience. Proven ability to streamline processes and enhance team performance, ensuring operational excellence and maximizing profitability.
Work History
HR-A/R Manager-A/P Manager
19 Years 11 Months- Streamlined workflow processes, resulting in reduced downtime and improved equipment reliability.
- Managed inventory systems to optimize resource allocation and reduce operational costs.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed high-volume workloads effectively to meet strict deadlines, prioritizing tasks based on urgency and importance.
- Reduced processing errors, ensuring thorough quality control checks at every stage of the process.
- Mentored team members on best practices and operational procedures to enhance performance.
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Assisted in preparing reports and presentations, enhancing clarity and professionalism.
- Conducted regular audits of administrative processes, identifying areas for enhancement and compliance adherence.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed vendor relationships to ensure timely processing of invoices and payments.
- Oversaw reconciliation of accounts, improving accuracy and reducing discrepancies.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Streamlined invoice processing for improved efficiency and reduced processing time.
- Managed a team of accounting staff, providing guidance and support to ensure accurate financial reporting.
- Managed vendor contracts effectively, reviewing terms periodically to ensure alignment with company objectives.
- Coordinated accounts payable functions and improved workflow for nine staff members
Administrative Assistant
5 Years- Streamlined office operations by coordinating schedules and managing appointments efficiently.
- Developed and maintained filing systems to ensure easy retrieval of documents and information.
- Assisted in preparing reports and presentations, enhancing clarity and professionalism.
- Collaborated with team members to improve communication processes across departments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Human Resources Manager/A/P Manager
13 Years 4 Months- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Managed vendor relationships to ensure timely processing of invoices and payments.
- Oversaw reconciliation of accounts, maintaining accuracy in financial records.
- Developed and implemented streamlined processes to enhance operational efficiency.
- Trained and mentored staff on best practices in accounts payable procedures.
- Analyzed discrepancies in billing, resolving issues promptly to maintain vendor trust.
- Reviewed and approved high-value transactions, ensuring compliance with internal controls.
- Managed a team of accounting staff, providing guidance and support to ensure accurate financial reporting.
- Coordinated accounts payable functions and improved workflow for seven staff members.
- Optimized cash flow management by strategically scheduling payments.
- Managed team of accounts payable clerks, fostering culture of accuracy and timeliness.
Education
No Degree
No Degree - Human Resources
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Staff management
Documentation and reporting
Clear communication
Timeline
HR-A/R Manager-A/P Manager
Eastern Equipment Service
07.2006 - CurrentRead More
Administrative Assistant
D.E. Gatewood and Co.
07.2001 - 07.2006Read More
Human Resources Manager/A/P Manager
TriMark Eastern Food Equipment
02.1990 - 06.2003Read More
Forsyth Technical Community College
No Degree
Read More
Forsyth Technical Community College
No Degree from Human Resources
Read More