Summary
Overview
Work History
Skills
Accomplishments
VOLUNTEERING
Timeline
Generic

Vicky Murray

Palm Bay

Summary

Detail-oriented assistant community manager with a focus on tenant relations, maintenance coordination, and lease administration. Proven skills in record management and customer service enhancing community living experiences.

Overview

5
5
years of professional experience

Work History

Assistant Community Manager

Bell Partners Inc.
Melbourne
09.2023 - Current
  • Collaborated with team members to enhance resident satisfaction strategies.
  • Implemented community policies and procedures for improved living standards.
  • Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
  • Provided administrative support to the Community Manager as needed.
  • Supported financial operations through rent collection and account tracking.
  • Updated resident accounts with latest personal information and recent payments.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and handling move-outs.

Leasing Consulting

Bell Partners Inc.
Melbourne
03.2020 - 09.2023
  • Assisted prospective tenants with property tours and application processes.
  • Maintained accurate records of tenant interactions and leasing activities.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.

Skills

  • Property management
  • Resident record management
  • Rent collection
  • Customer relationship management
  • Lease administration
  • Effective communication
  • Team collaboration
  • Time management
  • Tenant interaction documentation
  • Data entry
  • Resident engagement
  • Conflict resolution
  • Financial tracking

Accomplishments

  • I was also chosen to become a Bell, Buddy and had the opportunity to train new Associates within my region
  • Outstanding Sales Performance
  • Exceeding sales target with over $ 6 million in sales

VOLUNTEERING

  • Volunteer Experience
  • Space Coast Apartment Association
  • Assist with checking members in and setting up the event space

Timeline

Assistant Community Manager

Bell Partners Inc.
09.2023 - Current

Leasing Consulting

Bell Partners Inc.
03.2020 - 09.2023

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Vicky Murray