Vicky Perez
Robstown
Summary
Organized Unit Clerk with background in hospital administration. Familiarity with medical terminology, patient scheduling, and health information management. Strengths include effective communication, multitasking, and problem-solving skills. Previous roles demonstrate ability to maintain orderliness of unit files and deliver high-quality patient service.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Billing Specialist
PS Trucking
Robstown
06.2023 - Current
- Processed customer invoices and ensured timely billing for transport services.
- Resolved billing discrepancies through effective communication with customers and internal teams.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Assist in preparing payroll reports for management review.
Unit Clerk
Amistad Medical Clinic
Robstown
04.2022 - 06.2023
- Managed patient scheduling and appointment confirmations effectively.
- Assisted in maintaining accurate patient records and documentation.
- Coordinated communication between medical staff and patients efficiently.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Maintained confidentiality of all patient information.
- Scanned documents into computer databases for storage purposes.
- Performed data entry into an electronic health record system ,familiar with ECW
- Acted as liaison between patients and family members and healthcare providers.
Home Care Provider
Saint Benedicts Home Health
Robstown
03.2017 - 02.2022
- Assisted clients with daily living activities and personal care needs.
- Monitored client health status and reported changes to healthcare professionals.
- Organized medication schedules and ensured timely administration of prescriptions.
- Coordinated transportation for clients to medical appointments and social events.
- Cared for disabled children or children with sick or disabled parents.
Medical Records Clerk/Home Health CNA
Trusun Nursing home
Corpus Christi
02.2012 - 04.2013
- Maintained accurate patient records in compliance with healthcare regulations.
- Processed admissions and discharges efficiently for new and existing residents.
- Organized and filed medical documents to ensure easy retrieval of information.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Pulled patient charts for upcoming appointments.
Mental Health Technician
Spohn South Hospital
Corpus Christi
04.2004 - 04.2011
- Assisted in implementing individualized care plans for patients.
- Conducted therapeutic group activities to promote engagement and healing.
- Documented patient interactions and progress in electronic health records.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Documented patient interactions in compliance with HIPAA requirements.
- Supervised visitors entering the facility according to established security protocols.
CNA/Van Driver
Retama Manor Nursing Center
Robstown
12.2003 - 02.2004
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident rooms and common areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Used mobility devices to transport patients.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Secretary
Galvan Towing
Robstown
02.2002 - 04.2003
- Organized and maintained filing systems for important documents.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Assisted with accounts receivable and accounts payable functions.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Received and dispatched calls for emergency services.
Education
Medical Assistant
Career Centers
Corpus Christi, TX 01.2003 - 09.2003
Skills
- Invoice processing
- Billing reconciliation
- Payroll administration
- Customer invoicing
- Patient record management
- Appointment scheduling
- HIPAA compliance
- Insurance confirmation
- Accounts receivable management
- Multitasking and organization
- Customer service
- Patient scheduling
- Medical terminology
- Multi-line phone system
- Retrieving medical records
- Faxing orders
- Patient referral
- Teamwork
- Insurance authorizations
- Referral verification
Languages
English / Spanish
Professional
Timeline
Billing Specialist
PS Trucking
06.2023 - Current
Unit Clerk
Amistad Medical Clinic
04.2022 - 06.2023
Home Care Provider
Saint Benedicts Home Health
03.2017 - 02.2022
Medical Records Clerk/Home Health CNA
Trusun Nursing home
02.2012 - 04.2013
Mental Health Technician
Spohn South Hospital
04.2004 - 04.2011
CNA/Van Driver
Retama Manor Nursing Center
12.2003 - 02.2004
Medical Assistant
Career Centers
01.2003 - 09.2003
Secretary
Galvan Towing
02.2002 - 04.2003