Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicky Williams

Floresville,TX

Summary

Accomplished Office Manager with a proven track record of 26 years at Tom & Jerry Services, excelling in client relations and office management. Demonstrated expertise in maintaining accurate financial records and enhancing customer service. Skilled in both human resource management and advanced 10-key typing, I consistently promote positive work environments and improve organizational efficiency.

Overview

25
25
years of professional experience

Work History

Office Manager

Tom & Jerry Services
09.1999 - Current


  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Typed all bids and contracts and acquired all necessary county permits for each job.

Data Entry Processor

Express Employment Services
03.2019 - 11.2019
  • Processed data from truck drivers daily bill of lading tickets.
  • Ensured data was accurate as per attached tickets and called drivers to report any necessary adjustments made.

Rural Carrier Associate

United States Postal Service, USPS
11.2013 - 02.2017
  • Sorted and sequenced all mail for assigned route according to mail case.
  • Delivered all mail and packages as well as accountable mail requiring signatures assuring that I was delivering to correct addresses.
  • At end of route, returned all undeliverable mail, packages and outgoing mail to post office accordingly.
  • Provided excellent customer service at all times.
  • Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.

Bookkeeper

The Geo Group
01.2012 - 05.2012


  • Hired for Bookkeeper position of the first ever ICE Civil Detention Center.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Boosted efficiency by implementing digital filing system for receipts and invoices.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Education

Education

Palo Alto College
San Antonio, TX

High School Diploma -

Floresville High
Floresville, TX
05-1981

Skills

  • Customer Relations
  • Office management
  • Organizational skills with detail to accuracy
  • Human Resource, payroll, accounts payable and accounts receivable experience
  • Fast and accurate 10-key and keyboarding skills

Timeline

Data Entry Processor

Express Employment Services
03.2019 - 11.2019

Rural Carrier Associate

United States Postal Service, USPS
11.2013 - 02.2017

Bookkeeper

The Geo Group
01.2012 - 05.2012

Office Manager

Tom & Jerry Services
09.1999 - Current

Education

Palo Alto College

High School Diploma -

Floresville High
Vicky Williams