Vicmarie Feneque-Cruz
Ocoee,FL
Summary
Dedicated employee with a strong work ethic and exceptional interpersonal skills. Demonstrated ability to provide excellent customer service, multitask, and manage time effectively. Committed to creating positive and memorable experiences for every customer. Thrives on new challenges and excels in a variety of environments. Quick learner who can adapt easily to new skills.
Overview
4
4
years of professional experience
Work History
Store Associate
Stoneybrook Mail Center
Winter Garden, FL
04.2024 - Current
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Addressed customer complaints in a professional manner.
- Answered incoming calls regarding product inquiries or orders.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
Store Associate
Old Time Pottery Inc.
Ocoee, FL
10.2023 - 03.2024
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Computed purchases and received and processed cash or credit payment.
Store Associate
The UPS Store Inc.
Winter Garden, FL
06.2020 - 11.2020
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
Education
Medical Billing/Coding - Health Information Technology
Valencia College
Orlando, FL06-2025
Associate of Arts - General Studies
Valencia College
Orlando, FL11-2023
High School Diploma -
University High School
Orlando, FL05-2020
Some College (No Degree) - Medical Assisting
Orange Technical College
Orlando, FLSkills
- Product display
- Return processing
- Payment Processing
- Customer Service
- Shipment Processing
- Product support
- POS Systems
- Team Collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Store Associate
Stoneybrook Mail Center
04.2024 - Current
Store Associate
Old Time Pottery Inc.
10.2023 - 03.2024
Store Associate
The UPS Store Inc.
06.2020 - 11.2020
Medical Billing/Coding - Health Information Technology
Valencia College
Associate of Arts - General Studies
Valencia College
High School Diploma -
University High School
Some College (No Degree) - Medical Assisting
Orange Technical College
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