Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Server

Victor Alfaro

Summary

- Motivated server with an engaging personality and flexible approach. Upbeat, friendly, adjusts easily to change, and anticipates customer needs to facilitate enjoyable dining experiences.

- A dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.

- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Server

Olive Garden
11.2022 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised dining table set-up to prepare for a diversity of event types, following strict service standards.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Inspected dishes and utensils for cleanliness.

Sever

P.F. Chang's Bistro
11.2021 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships and built connections with regular customers.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Dorry's Bar And Grill
05.2021 - 11.2021
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Cashier and Cook

Farmer Boys
05.2019 - 05.2021
  • Greeted customers entering the store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

GED -

Riverside City College
Riverside, CA
01.2024

High School Diploma -

Martin Luther King High School
Riverside, CA
05.2019

Junior High Education

California Military Institute
Perris, CA
05.2019

Skills

  • Bill Computation
  • Service Prioritization
  • Table Bussing
  • Dining Area Maintenance
  • Stocking and Replenishing
  • Operational Efficiency and Safety
  • Cool Under Pressure
  • Natural Leadership
  • Sales Techniques
  • Menu Memorization
  • Guest Satisfaction

Accomplishments

    - Currently working in Real Estate

    - Investments into the stock market

    - Being able to work my way to a fine dining serving experience


Languages

Spanish
Professional Working
American Sign Language
Elementary

Timeline

Server

Olive Garden
11.2022 - Current

Sever

P.F. Chang's Bistro
11.2021 - 08.2023

Server

Dorry's Bar And Grill
05.2021 - 11.2021

Cashier and Cook

Farmer Boys
05.2019 - 05.2021

GED -

Riverside City College

High School Diploma -

Martin Luther King High School

Junior High Education

California Military Institute

Similar Profiles

CREATE PROFILE
Victor Alfaro