VICTOR ALLGOOD
Altamonte Springs,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
31
31
years of professional experience
Work History
Manager
Olive Garden Restaurant
Merritt Island, FL
02.2014 - 10.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
General Manager
Mimi's Cafe
Vierra, FL
01.2006 - 08.2013
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Manager-General Manager
Ruby Tuesday
Clear Water / Sebastian, Florida
10.1992 - 01.2006
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Directed successful operational turnaround, eliminating over $[Amount] in debt within [Timeframe].
General Manager
Key West Grill
Clearwater, FL
10.1989 - 09.1992
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Business Administration
St. Petersburg College
Clearwater, FLNo Degree - Prerequsitse
Tampa College
Tampa, FLHigh School Diploma -
J I Case High School
Wisconsin05.1986
Skills
- Managing Terminations
- Managing Reception
- Customer Service
- Food and Beverage Management
- Managing Employee Relations
- Sales Activities
- Employee Coaching and Motivation
- Quality Standards
- Health and Safety Regulations
- Performance Tracking and Evaluations
- Staff Management
- Strategic Planning
- Managing Operations and Efficiency
- Supply Chain Management
Timeline
Manager
Olive Garden Restaurant
02.2014 - 10.2021
General Manager
Mimi's Cafe
01.2006 - 08.2013
Manager-General Manager
Ruby Tuesday
10.1992 - 01.2006
General Manager
Key West Grill
10.1989 - 09.1992
Business Administration
St. Petersburg College
No Degree - Prerequsitse
Tampa College
High School Diploma -
J I Case High School
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