Victor Alvarez
San Diego,California
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Toasted
Imperial Beach, CA
04.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
Server
Sea180
Imperial Beach, CA
06.2020 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees to perform duties.
Education
High School Diploma -
Otay Ranch Senior High School
Chula Vista, CA06-2015
Some College (No Degree) -
Southwestern College
Chula Vista, CASkills
- Food Running
- Safe Food Handling
- Positive and professional
- Exceptional customer service
Languages
English
Professional
Spanish
Professional
Certification
- Food Handlers card
References
References available upon request.
Timeline
Server
Toasted
04.2024 - Current
Server
Sea180
06.2020 - 03.2024
High School Diploma -
Otay Ranch Senior High School
Some College (No Degree) -
Southwestern College
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