Victor Alvarez
Dover,US
Summary
Master's-trained Data Scientist transitioning from leadership and operations roles into machine learning and AI engineering. Demonstrated ability to deliver technical projects including retrieval-augmented generation pipelines, predictive modeling, and data visualization. Strong background in systems engineering, process optimization, and collaborative problem-solving, now focused on applying advanced analytics and AI frameworks to drive business impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SERVICE & SUPPORT COORDINATOR
PTW North America
Boonton, US
03.2025 - Current
- Customer Support: Primary contact for service inquiries, ensuring quick resolutions and lasting client relationships.
- Service Coordination: Manage repairs, calibrations, logistics, loaner equipment, contracts, and repair quotes.
- Data Management: Maintain records in SharePoint, support Dynamics transition, and handle invoicing and revenue tracking.
- Operational Oversight: Assist with maintenance, installations, training, inventory, credential renewals, and CRM updates.
ECOMMERCE MANAGER
Galaxy Home Furnishing
Saddle Brook, US
05.2023 - 03.2025
- Maintained inventory tracking systems to monitor stock levels and order fulfillment accuracy.
- Utilized web analytics tools to track and measure performance, making adjustments to improve retention and conversion.
- Managed the development of online product catalogs, ensuring accuracy and consistency across all platforms.
Education
MASTER OF SCIENCE (M.S.) - DATA SCIENCE
Stevens Institute of Technology
Hoboken, NJ, US01.2025
BACHELOR OF SCIENCE (B.S.) - SYSTEM ENGINEERING
Instituto Tecnológico De Santo Domingo
Santo Domingo, DR04.2020
Skills
- Supervised learning
- Unsupervised learning
- Random forests
- Neural networks
- Algorithm development
- Data mining
- Machine learning
- Decision trees
- Deep learning
- Natural language processing
Certification
Google Data Analytics, 33PB5H9MVQHA
Languages
Spanish
Full Professional
Timeline
SERVICE & SUPPORT COORDINATOR
PTW North America
03.2025 - Current
ECOMMERCE MANAGER
Galaxy Home Furnishing
05.2023 - 03.2025
MASTER OF SCIENCE (M.S.) - DATA SCIENCE
Stevens Institute of Technology
BACHELOR OF SCIENCE (B.S.) - SYSTEM ENGINEERING
Instituto Tecnológico De Santo Domingo