Victor Avila
Willmar,MN
Summary
I personally strive to work by the book and follow protocol. I believe in a strong work ethic, which shows in how I handle my responsibilities. I also believe in treating others the way I’d like to be treated, and that allows me to give great customer service.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Kwik Trip
08.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Shift Leader
Jimmy Johns Gourmet Subs
04.2022 - 06.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
High School Diploma -
Willmar Senior High School
Willmar, MN07.2022
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Attention to detail
- Reliability and punctuality
Timeline
Food Service Worker
Kwik Trip
08.2023 - Current
Shift Leader
Jimmy Johns Gourmet Subs
04.2022 - 06.2023
High School Diploma -
Willmar Senior High School
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