Victor Bailey
Denver,CO
Summary
A dynamic, professional, very knowledgeable, and extremely resourceful dispatcher known for high productivity and efficiency in task completion. Specialized skills include quick decision-making, effective communication, and advanced knowledge of dispatch software. Excels in using critical thinking, problem-solving abilities, and adaptability to manage complex situations, and to ensure seamless operations.
Overview
15
15
years of professional experience
Work History
Dispatcher
Inyati, LLC
Denver, Colorado
01.2025 - Current
- Contribute innovative solutions to enhance team performance and resolve issues efficiently.
- Adept at checking on field personnel and solving concerns with a self-directed and flexible approach.
- Responsible for ensuring the efficient and timely delivery of packages.
- Manage the daily load-out process, which includes overseeing the process of loading packages onto delivery vehicles, ensuring all associates have access to their assigned packages, and can start deliveries on time.
- Schedule drivers, create and adjust daily delivery routes, ensure adequate coverage for drivers, and communicate route changes to drivers and managers, monitor routes, and communicate with drivers and management to address any issues.
- Maintain constant communication with drivers via phone or other means to address any route issues, delays, or unexpected problems, documenting issues, and communicating with management as needed.
- Actively monitor driver progress, identify potential bottlenecks or delays, and provide support and assistance to drivers on the road.
- Ensure adherence to company policies and procedures, including route planning, delivery protocols, and safety regulations.
- Maintain communication with station management throughout the day to stay informed about any delays or potential issues that may impact driver progress.
- Ensuring delivery vehicles are ready for use.
- Providing route assistance and support to drivers.
- Managing and maintaining delivery devices.
- Working with the delivery network and transportation partners.
- Plays a vital role in the delivery process, ensuring that packages are delivered on time and efficiently, while also providing support and guidance to drivers on the road.
Delivery Driver
Inyati, LLC
Denver, Colorado
11.2021 - Current
- Five years of experience delivering various commodities and products.
- Expertise in transportation logistics and navigation.
- Building relationships with customers, excelling in 5-star customer reviews.
- Follow and practice all safety guidelines.
- Efficiency with on-time deliveries, customer requests, and protection of property.
- Lead Driver for INYATI, LLC, providing training to new hires.
- Delivery Champion Badges for over 130 routes.
- Customer Feedback Badges for over 1,500 Smiles.
Delivery Driver
VALT Trans, LLC
Denver, Colorado
10.2019 - 11.2021
- Lead Driver for VALT Transportation, LLC.
- Forklift Certified, Dock Operations, Shipping, and Receiving.
- Pallet jack certified, hosteling, and various warehouse duties.
- Adhered to all applicable traffic laws while driving a delivery vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions, including rain, snow, sleet, and ice.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
Mechanic/ Shop Assistant
CDI Services
Sedalia, Colorado
09.2014 - 09.2019
- Forklift Certified.
- Vehicle and forklift maintenance, including oil changes, filter replacements, brake repairs, and installation.
- DOT and commercial advertising decal applications to company vehicles.
- Repairs on heavy equipment and snowplows.
- Trailer decking.
Liner Technician
CDI Services
Commerce City, Colorado
02.2014 - 09.2014
- Assembly for commercial water liners and installation for landscaping projects.
Janitorial
OMNI PRO
Denver, Colorado
01.2010 - 02.2014
- Cleaning and sanitizing commercial kitchens and equipment for various companies.
- Maintained janitorial equipment in good working condition.
- Ensured that safety protocols were followed while performing janitorial duties.
Education
High School Diploma -
Trezvant High School
Memphis, TN06-1988
Skills
- Field personnel oversight
- Problem-solving and flexibility
- Package delivery management
- Daily load-out supervision
- Driver scheduling and route planning
- Communication with drivers and management
- Progress monitoring and support
- Policy adherence and safety compliance
- Delivery vehicle readiness
- Route assistance and support
- Device management for deliveries
- Collaboration with transportation partners
Leadership Experience
Served in the United States Marine Corps
1989 - 1993
Rank: Lance Corporal
Duties: Tank Operator
Deployed to Operation Desert Storm
Awards/Medals Received:
- Combat Action Ribbon
- National Defense Service Medal
- Southwest Asia Service Medal 3BS
- Sea Service Deployment Ribbon
- Kuwait Liberation Medal (Kuwait/Saudi Arabia)
References
- Chris Reed, Contract Recruiter, 720-975-6151
- Alicia James, VALT Trans OPs, 720-436-4698
- Charlene Drost, IBM Comm, 720-280-4802
Timeline
Dispatcher
Inyati, LLC
01.2025 - Current
Delivery Driver
Inyati, LLC
11.2021 - Current
Delivery Driver
VALT Trans, LLC
10.2019 - 11.2021
Mechanic/ Shop Assistant
CDI Services
09.2014 - 09.2019
Liner Technician
CDI Services
02.2014 - 09.2014
Janitorial
OMNI PRO
01.2010 - 02.2014
High School Diploma -
Trezvant High School