Victor Briseno
Los Angeles,CA
Summary
High-energy professional with a successful background in multi-site management and franchise development. Talented leader with analytical approach to business planning and day-to-day problem-solving . Demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Committed with hard working mentality to maintain quality services and products.
Overview
16
16
years of professional experience
Work History
General Manager
Coffee Bean & Tea Leaf - Franchise By NOGA Corp.
07.2015 - 12.2019
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Cross-trained existing employees to maximize team agility and performance.
- Conducted monthly inventories of raw materials and components on work floor.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Manager
Café Collage
03.2007 - 01.2015
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Propelled continuous improvements and strategically capitalized on current market trends, resulting in growth of clientele and community relations.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
Barista
Café Collage
02.2004 - 03.2007
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 10%.
- Elevated customer loyalty by using strong communication and product knowledge to resolve customer problems while cultivating the ability to recall customers' names and regular drink preference.
Education
Associate of Science - Business Administration And Management
Los Angeles City College - Current Student
Los Angeles, CAAssociate of Arts - Fine Arts
Santa Monica College
Santa Monica, CASkills
- Sales expertise
- Business Development
- Operations management
- Cash Flow Analysis
- Bilingual (Spanish,English)
- Product Research
- Community Outreach
- Market Analysis
- Client Account Management
- Strategic planning and execution
References
Brian Gutierrez
Supervising Operations Manager- CBTL Cedars-Sinai
213-423-8502
Jason Park
CEO - CBTL Cedars-Sinai,
CEO - Café Collage
213-272-7022
Timeline
General Manager
Coffee Bean & Tea Leaf - Franchise By NOGA Corp.
07.2015 - 12.2019
Manager
Café Collage
03.2007 - 01.2015
Barista
Café Collage
02.2004 - 03.2007
Associate of Science - Business Administration And Management
Los Angeles City College - Current Student
Associate of Arts - Fine Arts
Santa Monica College
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