Victor Colon
The Bronx
Summary
Dependable Patient Access Representative experienced in patient registration and documentation management. Enhanced office efficiency and patient satisfaction through expert support and effective problem-solving. Demonstrated strong communication skills and meticulous attention to detail in managing medical records.
Overview
25
25
years of professional experience
Work History
Patient Access Specialist
Hospital for Special Surgery
New York
11.2015 - Current
- Greeted and admitted patients and caregivers, ensuring a welcoming and efficient check-in process
- Registered patients, routed documentation and escorted individuals to procedure locations
- Verified completeness and accuracy of patient’s information for documentation in EPIC & EMR systems.
- Recorded patient data in EPIC & EMR system with strict compliance to regulatory requirements.
- Safeguarded patient privacy with consistent adherence to HIPAA protocols.
- Screened calls from patients and loved ones to connect them with appropriate resources and support
- Prepared patients’ wristbands and collaborated with nursing staff to arrange bed assignments.
Patient Transporter
NY Presbyterian Hospital
New York
06.2023 - 07.2024
- Escorted patients to and from locations within healthcare facility, ensuring timely arrivals for treatments and tests.
- Ensured safe and efficient transport of patients to various departments within the healthcare facility. using wheelchairs and stretchers.
- Communicating with nurses and other healthcare professionals to ensure smooth patient flow and effective care.
- Verified patient identification and notified nurse or patient services coordinator of arrivals to facilitate efficient care.
Admitting Representative
St. Francis Hospital, The Heart Center
New York
08.2013 - 06.2015
- Explained admission process, hospital regulations, and policies to ensure patients and families understood procedures.
- Entered patient and admissions data into EPIC to accurately document services.
- Interviewed patients to obtain correct demographic information.
Patient Access Registrar
Southern Regional Hospital
Riverdale
09.2012 - 08.2013
- Facilitated patient registration process, ensuring timely preparation for clinical staff and optimizing patient flow.
- Collected patient signatures for required documentation and completing required forms as required by state and federal regulations.
- Verified insurance eligibility and obtained copies of insurance cards.
Clerical Associate Level IV/ Medical Records
North Central Hospital
Bronx
04.2001 - 09.2012
- Executed clerical duties for patient admissions and discharges to ensure smooth transitions.
- Coordinated follow-up appointments for patients at discharge nurse's request to support continuity of care.
- Prepared and maintained census sheets, daily diet sheets, and dietary requisitions, delivering them to proper departments.
- Maintained organized alpha index of patient records in electronic system.
- Supplied nursing staff with essential consent forms and documents for patient care.
Education
High School Diploma -
Julia Richman High School
New York, NYSkills
- Patient registration
- Insurance verification
- EMR Systems
- Epic
- Medical Records
- Spanish fluency
- Customer service
- Communication skills
Timeline
Patient Transporter
NY Presbyterian Hospital
06.2023 - 07.2024
Patient Access Specialist
Hospital for Special Surgery
11.2015 - Current
Admitting Representative
St. Francis Hospital, The Heart Center
08.2013 - 06.2015
Patient Access Registrar
Southern Regional Hospital
09.2012 - 08.2013
Clerical Associate Level IV/ Medical Records
North Central Hospital
04.2001 - 09.2012
High School Diploma -
Julia Richman High School