Victor Da Silva
Cumming,GA
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments, adaptable to last-minute changes, and thrives under pressure.
Overview
5
5
years of professional experience
Work History
Assistant Manager
QuikTrip
Atlanta, GA
02.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Ensured compliance with safety regulations and company policies.
Clerk
QuikTrip
Alpharetta, GA
05.2020 - 02.2024
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Assisted customers with inquiries and complaints in a professional manner.
- Operated the cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Dairy Queen Grill & Chill
Alpharetta, GA
09.2019 - 05.2020
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Collaborated with other team members to ensure timely completion of tasks.
- Maintained cleanliness of the work area by sweeping floors, washing dishes, and utensils, wiping counters and tables, and cleaning windows, mirrors, and mopping floors.
- Regularly checked inventory levels for restocking needs.
- Promoted food items, beverages, and desserts to increase sales.
Education
Associate of Science - Business Administration
Georgia State University
Atlanta, GA12-2023
Skills
- Team leadership
- Orientating and training
- Multitasking and organization
- Inventory management
- Vendor relationship management
- Decision-making
- Customer service and satisfaction
- Time management
Accomplishments
- In 2021 I was part of a store team that was awarded the highest CSA (Customer Service Appraisal) average score in Georgia.
Timeline
Assistant Manager
QuikTrip
02.2023 - Current
Clerk
QuikTrip
05.2020 - 02.2024
Cashier
Dairy Queen Grill & Chill
09.2019 - 05.2020
Associate of Science - Business Administration
Georgia State University
Similar Profiles
ISAAC HORINAISAAC HORINA
Protective Services Officer at QuikTripProtective Services Officer at QuikTrip
Vincent GonzalezVincent Gonzalez
Part-Time Clerk at QuikTripPart-Time Clerk at QuikTrip
Ezra OzaetaEzra Ozaeta
Clerk at QuikTripClerk at QuikTrip
Sarah Van DykeSarah Van Dyke
Store Manager at QuiktripStore Manager at Quiktrip
Haylee DonleyHaylee Donley
Administrative Executive at SolarWorks Glass TintingAdministrative Executive at SolarWorks Glass Tinting