Victor Edwards
Little Rock,AR
Summary
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
10
10
years of professional experience
Work History
Operations Manager
Amazon
05.2021 - Current
- Spearhead significant projects with widespread site and regional influence
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Leveraged advanced analytics tools for data-driven decision-making in supply chain planning and execution processes.
Area Manager
Walmart eCommerce
04.2020 - 05.2021
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Guided performance metrics and teams to nurture an atmosphere of excellence, fostering a culture centered on well-being and achievement
- Advanced growth by upholding an all-encompassing developmental approach
- Employed business reports to strategize and predict operational enhancement
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Operations Manager
Love's Travel Stops and Country Stores
03.2018 - 04.2020
- Directed the operations of Store, Restaurant, and Tire Care units
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Monitored financial performance, identifying areas for improvement and making data-driven decisions to optimize profitability
- Developed comprehensive onboarding and training programs for new employees, accelerating their integration into the team environment.
General Manager
Pilot Travel Stops
03.2017 - 03.2018
- Nurtured strong and productive relationships with vendors
- Uphold customer expectations through impeccable guest services aligned with the 5PI framework
- Formulated, supervised, and cultivated teams by handling staffing, interviews, hiring, and training processes
- Offered unwavering support and maintained strict confidentiality for employees
- Assumed complete oversight of day-to-day business operations
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
District Manager
Murphy Oil USA
05.2015 - 03.2017
- Arranged the scheduling, supervision, and training of up to 2 Assistant Managers and Cashiers
- Drove consumer engagement by promoting and showcasing new vendor products
- Undertook necessary travel to and from designated sites as required
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
EMBA -
University of Arkansas -Walton College of Business
Fayetteville, AR05.2025
B.A. - History/Political Science
Southern Arkansas University
Magnolia, AR05.2014
Skills
- Problem-solving
- Team leadership
- Strategic planning and execution
- Operations management
- Staff development
- Time management
Timeline
Operations Manager
Amazon
05.2021 - Current
Area Manager
Walmart eCommerce
04.2020 - 05.2021
Operations Manager
Love's Travel Stops and Country Stores
03.2018 - 04.2020
General Manager
Pilot Travel Stops
03.2017 - 03.2018
District Manager
Murphy Oil USA
05.2015 - 03.2017
B.A. - History/Political Science
Southern Arkansas University
EMBA -
University of Arkansas -Walton College of Business
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