Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Leticia Fernandez

Deming,NM

Summary

Dynamic and detail-oriented Receptionist with a proven track record at Southwest Pediatric and Family Care, excelling in organization and customer relations. Mastered efficient handling of patient scheduling, insurance verification, and data entry, significantly enhancing office productivity. Demonstrates exceptional telephone etiquette and time management, ensuring seamless administrative support and client satisfaction.

Overview

4
4
years of professional experience

Work History

Receptionist

Southwest Pediatric and Family Care
09.2020 - Current
  • Answered phone calls accordingly.
  • Scheduling patient
  • Checking insurance
  • Taking payments from patients
  • Incoming faxes
  • Scanning and giving to providers
  • Sending out medical records
  • Closing (sending out email and payments to biller)

Education

2 Years General Classes -

Southwestern College
Chula Vista, CA

High School Diploma -

Hilltop High School
Chula Vista, CA
06.1997

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Verbal and written communication
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments
  • Greeting and seating clients
  • Office administration
  • Data inputting
  • File management
  • Administrative support
  • Mail handling
  • Bilingual (Spanish)

Timeline

Receptionist

Southwest Pediatric and Family Care
09.2020 - Current

2 Years General Classes -

Southwestern College

High School Diploma -

Hilltop High School

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Leticia Fernandez