Victor garcia
San Diego,CA
Summary
Results-driven Restaurant Manager with expertise in staff oversight and cash management, consistently enhancing operational efficiency. Proven track record of generating new business through innovative and effective social media engagement. Recognized for strong leadership skills that thrive in high-pressure environments, fostering team development and performance.
Overview
20
20
years of professional experience
Work History
Restaurant Supervisor
Bahia hotel
San Diego, CA
02.2025 - Current
- Explained goals and expectations required of trainees.
- Produced detailed documentation to outline potential worker issues.
- Inspected dishes before they were served to verify that presentation met quality standards.
- Trained team members to uphold SOP.
- Completing requisitions promptly and dispatching them to the restaurant and bar.
- Coordinated rollout of new menu.
- Generated regular revenue reports.
- Discussed issues with management staff.
- Resolved guest complaints efficiently.
- Maintained cleanliness across all restaurant and kitchen areas.
- Crafted beverages tailored to the specifications of the cocktail program.
- Oversee operations of room service, pool bar, and coffee venue.
Room Service Attendant
Bahia hotel
San Diego, CA
12.2019 - 03.2020
- Reported any maintenance issues or broken equipment immediately to management staff.
- Completed many guest orders by phone daily.
- Maintained accurate records of transactions related to room service orders.
- Coordinated inventory replenishment to maintain optimal stock levels.
- Managed task completion to maintain operational efficiency.
- Dispatched requisitions for daily operations.
Banquets Housemen Supervisor
Bahia hotel
San Diego, CA
04.2006 - 12.2019
- Trained new employees on company policies, job duties, and performance expectations.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Arranged event spaces according to client specifications.
- Delivered exceptional service to guests promptly.
- Arrange table settings ensuring polished glassware and silverware meet standards.
Steward
Bahia hotel
San Diego, CA
04.2005 - 04.2006
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Contributed to team efforts by accomplishing related tasks as needed to support kitchen operations.
- Maintained clean and well-organized kitchen areas to promote efficiency.
Education
Automotive Technician - Automotive
San Diego College of Continuing Education
San Diego03-2015
Automotive Technician - Automotive
San Diego Miramar College
San Diego, CA05-2013
GED -
San Diego High School
San Diego, CA06-2005
Skills
- Server training and development
- Sales operations
- Service quality enhancements
- Food services management
- Health and safety standards
- Hygiene standards
- Guest relations
- Team management
- Restaurant policies and procedures
- Personnel evaluations
- Hospitality
- Service quality
- Quality assurance
- Task delegation
- Sanitation oversight
- Guest issue resolution
- Staff supervision
- Operational efficiency
- Staff training
- Scheduling coordination
- Employee motivation
- Conflict resolution
- Sales strategy
- Menu offerings and promotions
- Menu development
- Bar operations
- Performance monitoring
- Labor cost control
- Program rollout
Timeline
Restaurant Supervisor
Bahia hotel
02.2025 - Current
Room Service Attendant
Bahia hotel
12.2019 - 03.2020
Banquets Housemen Supervisor
Bahia hotel
04.2006 - 12.2019
Steward
Bahia hotel
04.2005 - 04.2006
Automotive Technician - Automotive
San Diego College of Continuing Education
Automotive Technician - Automotive
San Diego Miramar College
GED -
San Diego High School